Consolidate technical documentation into a complete, accurate, and customer-acceptable records package.
Interpret and translate customer documentation requirements into the final output package provided at the completion of each work order.
Perform detailed audits of technical record packs to verify completeness, accuracy, and inclusion of all required supporting documents and inputs.
Organize and coordinate the release of the final data set to customers for review in a timely and structured manner.
Identify, communicate, and escalate technical documentation issues raised by customers to the site Quality team for review, correction, and continuous improvement.
Support the archiving and records storage process to ensure completed work packs are properly retained and accessible in line with business requirements.
Retrieve and provide historical records for prior work orders in response to customer requests.
Assist in coordinating in-process shop reports and other documentation updates as required to support customer visibility during active work scopes.
Collect data on recurring documentation errors, analyse common issues, and work with Production and Quality teams to improve documentation standards and process effectiveness.
Relocation Assistance Provided: No