Production Support Engineer

Basic Qualifications

Requires a Bachelor’s degree in Electrical Engineering, or a related Science, Engineering, Technology or Mathematics field. Also requires 5+ years of job-related experience, or a Master's degree plus 3 years of job-related experience.  

 

CLEARANCE REQUIREMENTS: Ability to obtain a Department of Defense Secret security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.

Responsibilities for this Position

Job Summary:

The Production Support Engineer is responsible for facilitating the transition of hardware development programs into production and ensuring smooth operations during the production phase. This role provides technical support, resolves product and test equipment issues, and collaborates with manufacturing, design engineering, and quality teams to optimize production. Responsibilities include supporting design and first article testing, troubleshooting production issues, conducting root cause analysis and corrective actions, and working with cross-functional teams to ensure smooth product launches and continuous improvement to maintain high first-pass yields. Active collaboration with cross-functional teams and involvement in both engineering design and production activities is required. This role will support the products developed by the Airborne Systems business area.

We encourage you to apply if you have any of these preferred skills or experiences: hands-on experience troubleshooting electrical hardware, using test equipment including oscilloscopes and Ethernet testers, and experience with failure analysis techniques and tools.

 

Key Responsibilities:

• Facilitate the transition of new products from development to full-rate production.
• Interface with manufacturing and design engineering teams to stay informed on day-to-day operations.
• Review engineering drawings and documents, including schematics, mechanical drawings, interface control drawings, and user manuals, for comprehension and accuracy, ensuring they meet design specifications and production requirements.
• Support program milestone reviews, including Test Readiness Review (TRR) and Production Readiness Review (PRR).
• Support production operations during first article build and test to provide feedback to the engineering design team for manufacturability improvements.
• Develop and implement continuous improvement initiatives to enhance production efficiency and product quality, while contributing to the development of best practices within the engineering team.
• Troubleshoot and resolve production issues to ensure smooth product launches and maintain high first-pass yields.
• Maintain thorough documentation of troubleshooting processes, root cause analyses, and implemented solutions.
• Engage in program Change Control Boards (CCBs) to manage changes for production items.
• Create and support the resolution of Problem Reports (PRs) by analyzing, prototyping, and recommending changes to improve product yield.
• Participate in Failure Review Boards (FRBs) and Material Review Boards (MRBs), supporting the disposition of test failures and non-conforming material.
• Investigate and respond to questions from customers, stakeholders, and suppliers.
• Support the development of program proposals and engineering change proposals (ECPs) to ensure sufficient effort is captured for production support.
• Contribute to product roadmap evolution and process improvement discussions.
• Identifies opportunities to apply AI for continuous improvement and innovation.

Our Commitment to You:

• An exciting career path with opportunities for continuous learning and development. 
• Research oriented work, alongside award winning teams developing practical solutions for our nation’s security
• Flexible schedules with every other Friday off work, if desired (9/80 schedule)
• Competitive benefits, including 401k matching, flex time off, paid parental leave, healthcare benefits, health & wellness programs, employee resource and social groups, and more
• See more at gdmissionsystems.com/careers/why-work-for-us/benefits

Workplace Options:

 

This position is fully on-site.   While on-site, you will be a part of our Bloomington, Minnesota facility. Learn more about us at: https://gdmissionsystems.com/about-us/major-locations/Bloomington

Salary Note

This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled.

Combined Salary Range

USD $130,617.00 - USD $137,760.00 /Yr.

Company Overview

General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team!

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans