HR Innovation & Operations Manager

What makes Gartner HR a GREAT fit for you?

When you become a member of Gartner HR, you’ll join a fast-paced, dynamic team. You’ll play a key role in our company’s continued double-digit growth. From talent acquisition and management to compensation, benefits, analytics and operations, finding and keeping the right people is what drives our continued success. Come to work every day excited by smart and creative colleagues and the chance to innovate and grow. If you love working with people and making the connection between great talent and company success, we want to connect with you.

About this Role:

We are looking for an HR Innovation & Operations Manager to drive strategic business results via people-projects and processes for Gartner’s HR organization. This role contributes to the organization by addressing our HR mission critical priorities such as developing a strong leadership pipeline, increased internal mobility and associate development, and boosting HR Partner productivity.

The Manager, Operations will interact with peers across HR and will gain a wide variety of experience and exposure across key strategic initiatives and projects. This position requires process and detail orientation, strong Excel and PowerPoint experience, and the ability to prioritize and balance multiple requests across different topics and stakeholders.

What you’ll do:

• Support regular reporting needs on a weekly, monthly, quarterly and annual basis both for the Talent Partner Operations & Programs team and the wider HR Partner organization
• Partner with Operations & Programs team members, HR Partners, business leaders and HR COEs to deliver on business requests, while proactively surfacing issues and identifying solutions
• Analyze/synthesize quantitative and qualitative data into compelling “executive level” analysis and presentations
• Support team members and HR Partners with delivering critical annual HR processes by developing setback schedules, disseminating and collating inputs, tracking deliverables, and driving accountability of stakeholders
• Liaise with and influence critical stakeholders
• Constantly identify ways to innovate and scale current processes to ensure Gartner has the infrastructure for continued double-digit growth
• Collaborate with our business partners – within and outside of HR – to solve business issues

What you’ll need:

• Bachelor’s Degree
• 5+ years’ experience in Human Resources, Talent, and/or Human Capital, or transferable, complex business function
• Strong Excel skills with ability to create pivot tables and charts, run Vlookups and other common Excel formulas, and problem-solve issues within files
• Ability to summarize data into key insights, themes, and suggested actions
• Strong PowerPoint skills with ability to succinctly visualize data to convey a conducive story
• Advanced organizational skills with ability to track and complete concurrent tasks, assignments and timelines
• Time management and prioritization – ability to prioritize and manage your time and projects
• High comfort level experimenting with and leveraging AI tools and platforms to optimize HR processes, such as talent acquisition, onboarding, and employee engagement.
• Ability to identify and implement AI solutions that enhance operational efficiency and automate repetitive HR tasks.
• Demonstrated curiosity and proactive approach to understanding the organization’s business model, strategy, and operations.
• Strong practice of staying informed about industry trends, market dynamics, and competitive landscape.
• Ability to ask thoughtful questions and seek out information to inform HR strategies that align with business objectives.

Who you are: 

• Proactive self-starter – able to take initiative to solve problems while knowing when to ask questions and leverage others; always thinking one step ahead
• Embodies a no limits mindset – seeks creative and innovative solutions; constantly thinking about ways to improve current processes
• Data driven – enjoys using data to find and solve complex solutions
• Trusted teammate and colleague – willing to support across multiple teams and projects
• A lifelong learner – eager to pitch in and constantly develop new skills
• Unstructured problem solver – able to work in the grey with limited context, while identifying sustainable solutions to solve complex business issues
• Communicator – concise and strong communication skills, both verbal and written
• Collaborative – works well with anyone from analysts to senior leaders
• Customer service minded

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

Gartner is the world authority on AI

At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.

It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 86,000 USD - 118,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.

Job Requisition ID:110936

By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.

Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy

For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.