Engagement Owner

Who You Are:

You are an execution-focused Technical Program Manager who brings structure to ambiguity and keeps globally distributed engineering teams moving with clarity and accountability. You'll work across time zones and functions — partnering with engineering leads, product, and business stakeholders to drive high-quality delivery across the Staking team.

You own the operational side of software development: intake, prioritization, delivery tracking, and stakeholder coordination. You're proactive about ensuring new asks are clearly defined, appropriately scoped, and visible. You take accountability for follow-through — whether that means chasing down blockers, surfacing risks early, or prompting stakeholders when things stall. You don't assume someone else will handle it; you make sure it happens.

You have the technical depth to follow architecture conversations, dig into dependencies, and represent the state of a project with confidence. Engineers trust you to understand the nuance; business stakeholders rely on you to translate it.

What You’ll Do:

Own delivery across Blockchain Engineering teams

• Act as the key execution partner to the Head of Blockchain Engineering, supporting engineering teams across New York and Hong Kong.
• Own the end-to-end intake process for new workstreams — ensuring asks are captured, clarified, scoped, and prioritized in coordination with tech leads, product, and stakeholders.
• Maintain a global view of team resourcing and delivery: who is on what, what the current priorities are, and where there are conflicts or gaps.
• Own project management for larger or complex initiatives that span multiple teams or functions, including dependency management and stakeholder coordination.

Create visibility and drive alignment

• Create and maintain up-to-date status dashboards and reporting tools to provide a single pane of glass for leadership and stakeholders.
• Facilitate agile ceremonies — planning, stand-ups, retrospectives — where needed, and ensure JIRA and other tooling reflect accurate project states.
• Provide regular, concise, and structured status updates to senior leadership, including the Head of Blockchain Engineering.
• Coordinate with adjacent teams (infrastructure, security, controls) where dependencies impact delivery.

Surface and resolve blockers

• Proactively identify blockers, risks, and shifts in scope or resourcing — and ensure the right people are aware early.
• Work closely with tech leads to ensure structured delivery across time zones and consistent execution rhythms.
• Chase down vendor updates, resolve cross-team dependencies, and keep commitments on track without waiting to be asked.

Improve the operating system

• Contribute to the evolution of delivery process maturity across the Technology organization.
• Keep cadences, rituals, and tooling simple — compounding clarity, not overhead.
• Embrace and champion the thoughtful adoption of AI to improve team performance and business outcomes.
• Leverage AI tools (e.g., generative AI, automation platforms, data copilots) to improve productivity, decision-making, and output quality in your day-to-day work.

What We’re Looking For:

• 7+ years of experience in Technical Program Management with direct involvement in engineering-led delivery.
• Strong track record leading complex, cross-functional initiatives — ideally across time zones and with multiple engineering teams.
• Proven ability to manage intake, triage new requests, and partner with tech leads to define scope and priorities.
• Confident tracking resource allocation and team workloads across multiple pods, and surfacing gaps or overloads early.
• Highly structured in approach, with fluency in delivery tooling (JIRA, dashboards, docs) and the ability to create clear visibility for both working teams and executive stakeholders.
• Strong communicator — capable of producing concise weekly status updates and interfacing directly with senior stakeholders.
• Operates independently, with a bias for action and accountability.
• Ability to engage deeply with technical projects — not coding, but able to understand architecture, dependencies, and implementation complexity.
• Based in London, able to bridge the execution gap between New York and Hong Kong.
• High agency, low ego. You'll own a clear mandate and are expected to drive within it.

Bonus Points: 

• Experience in digital assets, financial markets, or operations-heavy technology environments.
• Prior experience as a software engineer or in a hands-on technical role.
• Familiarity with staking, validators, or blockchain infrastructure.
• Experience working alongside tier-1 financial institutions (banks, asset managers, custodians).

What We Offer:

• Competitive base salary and discretionary bonus
• Hybrid/Flexible Working Arrangements 
• Flexible Time Off (paid)
• 3% 401(k) company contribution
• Company-paid health and protective benefits for employees, partners, and other dependents
• Generous paid Parental Leave
• Competitive family planning benefits for US employees 
• Opportunities to learn about the Crypto industry
• Smart, entrepreneurial, and fun colleagues
• Free daily snacks and weekly breakfasts/lunches 
• Employee Resource Groups
• Free coaching and counseling sessions through Headspace

Apply now and join us on our mission to engineer a new economic paradigm.