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Account Manager - OEM Accounts
FreudenbergPlymouth, MI
Apply Working at Freudenberg: We will wow your world!
Responsibilities:
- Serve as the primary commercial lead for assigned OEM accounts, managing all aspects of the customer relationship and acting as the voice of the customer within the organization.
- Develop and execute account growth strategies that increase revenue, expand market share, and strengthen long-term customer partnerships.
- Lead pricing negotiations, commercial discussions, RFQs, and contract-related activities to maximize profitability while delivering customer value.
- Build strong relationships with purchasing, engineering, program management, quality, and operations teams at customer organizations and within Freudenberg-NOK.
- Manage complex customer systems, portals, reporting requirements, and business processes to ensure responsiveness and operational excellence.
- Drive issue resolution by partnering with cross-functional teams to address commercial, quality, supply chain, and service-related challenges.
- Create and maintain strategic multi-year account plans that identify growth opportunities, business risks, competitive threats, and actionable plans for success.
Qualifications:
- Bachelor's degree in Business, Engineering, Manufacturing, or a related field.
- 5+ years of Account Management, Business Development, Sales, or Commercial experience supporting OEM automotive customers.
- Demonstrated experience managing complex customer accounts, programs, pricing activities, and commercial negotiations with minimal supervision.
- Strong understanding of OEM customer systems, portals, processes, and the demands of serving large automotive organizations.
- Proven ability to build credibility and influence with customers, executives, engineers, and cross-functional business partners.
- Exceptional communication, negotiation, conflict resolution, and relationship-management skills with a customer-first mindset.
- Automotive sealing, polymer, manufacturing, supplier, Tier 1, or electric vehicle industry experience is strongly preferred.
The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.
Freudenberg-NOK General Partnership