Director I, Operations & Maintenance

Job Description

This position is responsible for the management of somewhat complex maintenance contracts and/or directs a group of Operations & Maintenance (O&M) technical specialists within the O&M Unit.  This position may serve in a general management role as head of the maintenance and/or operations technology group, or as a head of one of its divisions. This role is involved in the development, maintenance, marketing, and execution of the respective technologies being provided to both internal and external clients. This level is typically accountable for client satisfaction, personnel safety, and financials on multiple client contracts.  

• Adhere to Operating System Requirements (OSR)/ Operating System Implementation Plan (OSIP) as well as Quality Assurance and Risk Assessment oversight for sites assigned

• Maintain a close working relationship with Business Line operations management

• Responsible for performance of every phase and every aspect of a large site or one or more small sites

• Assist with sales materials, sales presentations, and the preparation of proposals and commercial terms, technical evaluations, and cost estimates

• Accountable for Profit and Loss for sites

• Meet all Business Line objectives for any site regardless of complexity, scope or structure, including operational sales and marketing targets

• Other duties as assigned  

Basic Job Requirements

• Accredited four (4) year degree or global equivalent in applicable field of study and fourteen (14) years of work-related experience or a combination of education and directly related experience equal to eighteen (18) years if non-degreed; some locations may have additional or different qualifications in order to comply with local requirements  

• Ability to communicate effectively with audiences that include but are not limited to management, coworkers, clients, vendors, contractors, and other stakeholders  

• Job related technical knowledge necessary to complete the job  

• Ability to learn and apply knowledge of applicable local, state/province, and federal/national statutes and guidelines  

• Ability to attend to detail and work in a time-conscious and time-effective manner   

Other Job Requirements

• Ensure best practices by implementing and sustaining reliability centered maintenance processes and systems including: reliability, plant, and maintenance engineering, planning and scheduling, materials management, and change management

• Develop change management business opportunities by assessing client financial and operational capabilities, suggesting revisions to client operational work methods, plant operations, maintenance processes, facility layout and/or machinery, tools and equipment

• Maintain client relationships by regular communication to better understand project operations, this communication should; appraise of Fluor activities, advise of potential improvements, assess changing needs, develop teamwork and ask for client feedback on performance

• Identify future client requirements and up-selling opportunities by developing on-site assessments of client operations and proposing project plans

• Apply appropriate analytical tools and techniques by assessing client organizations, acquiring client engagements with significant profitability potential, and transforming the client organization from the current state to the proposed future state

• Develop and adhere to Site Business Plan by monitoring budgets, performance, and utilization, and provide periodic reporting for the respective site

• Develop sales packages by coordinating sales materials, sales presentations and proposals including negotiating commercial terms 

Preferred Qualifications

• Typically degreed, preferably in engineering or business field of study with at least twelve (12) years of  Operations & Maintenance (O&M) management experience and at least two (2) years of experience managing medium to large complex O&M contracts

• Client side and international assignment experience preferred