Field Service Representative (FSR), xCell (Seattle/Tacoma)

Firestorm is looking for a Field Service Representative (FSR), xCell who will support U.S. Indo-Pacific Command (USINDOPACOM) operations including U.S. Forces Korea (USFK) and INDOPACOM-region partner-nation pursuits. You will provide responsive deployment capability from the Pacific Northwest, deliver New Equipment Training (NET) sessions, and serve as the first point of human contact for customer-surfaced technical issues on xCell systems. This is an on-call, customer-facing role with INDOPACOM tempo. 

 

 

 

 

 

 

Firestorm is a California-headquartered defense-tech company building expeditionary advanced manufacturing systems (xCell), Group 1-3 modular Uncrewed Aircraft Systems (Tempest), and Group 1 quadcopter Uncrewed Aircraft Systems (Squall, produced via the xCell manufacturing platform). We are 150 employees, Series B, and growing the Mission Success function from the ground up to deliver white-glove fielding, sustainment, and customer success for the operators who decide vendor credibility in the first 72 hours of operational use. Our Mission Success function is Warfighter First, Led by Warfighters — the team that fields the system is the team that fielded systems like it.

 

 

 

 

Our culture fosters collaboration, respect, and trust, empowering passionate people to do their best work. We offer a competitive salary, comprehensive benefits, and opportunities for career growth. In addition to an opportunity to take part in an innovative, collaborative and fast-growing business with a highly motivated and skilled team, we also take pride in taking care of our employees. Here are just a few ways that we show our appreciation:

 

 

 

To conform to U.S. government export control regulations, including the International Traffic in Arms Regulations (ITAR) and Export Administration Regulations (EAR), you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or otherwise eligible to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce.

 

 

Firestorm is an equal opportunity employer, committed to creating a diverse and inclusive workplace, and upholding equitable hiring practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic under federal, state, or local law, including those with a criminal history, in a manner consistent with the requirements of applicable state and local laws, including the CA Fair Chance Initiative for Hiring Ordinance. We actively encourage members of recognized minorities, women, Veterans, and those with disabilities to apply, and we work to create a welcoming and supportive environment for all applicants throughout the interview process.

 

Firestorm is committed to fostering an inclusive and accessible work environment. If you require accommodations or assistance during the application process, please don’t hesitate to reach out to us at careers@launchfirestorm.com so we can provide the support you need.