SAP Customer Retail Transformation - Technology Consulting - Manager Consultant

The opportunity 

Our objective is to help clients leverage SAP technology to transform and optimize retail operations. We are seeking an experienced SAP Retail Manager with expertise in SAP S/4HANA Retail implementations across one or more retail sectors, including Grocery, Convenience, Fast Fashion, Pharmacy, Home Improvement, and General Retail.

 

The ideal candidate will have a strong understanding of retail business processes and a proven ability to design and deliver end-to-end SAP retail solutions that support business transformation. Experience implementing SAP S/4HANA capabilities in the following areas is preferred:

 

• Retail Master Data
• Merchandising & Assortment Planning
• Pricing & Promotions Management
• Store Operations
• POS Inbound and Outbound

 

Candidates should be skilled at translating complex business requirements into scalable, integrated SAP solutions within SAP S/4HANA Retail environments.

 

Your key responsibilities

As a Manager in Technology Analysis, you will play a pivotal role in managing and delivering complex technical initiatives. You will face challenges that require innovative problem-solving and analytical skills, providing you with opportunities to grow and learn in a dynamic environment.

 

• Lead solution discovery, process design, and solution design phases for SAP Retail transformation programs.
• Provide subject matter expertise across key SAP Retail capabilities, including:
• Retail Master Data Management (Articles, Sites, Business Partners)
• Listing, Assortment management, and Layout
• Retail Pricing, Promotions, and Markdown Processes
• Store Operations and Retail Execution
• Design integrated solutions across merchandising, planning, supply chain, and store operations processes.
• Collaborate with business stakeholders, architects, and delivery teams to define target-state processes and solution roadmaps.
• Strong understanding of integrations between merchandising/planning systems and SAP S/4HANA Retail.
• Knowledge of SAP Customer Activity Repository (CAR), including POSDAT and retail transactional data flows.
• Ability to facilitate workshops, provide strategic solution recommendations, and drive design decisions with both business and IT stakeholders.

 

 

Skills and attributes for success

To thrive in this role, you will need a blend of technical and interpersonal skills. Your ability to build relationships and communicate effectively will be crucial in delivering exceptional client service.

• Demonstrate in-depth technical capabilities and possess strong business acumen.
• Lead and deliver quality SAP projects or workstreams. 
• Strong analytical skills to develop solutions to complex problems.
• Ability to identify opportunities for additional services and lead specific RFP responses.

 

To qualify for the role, you must have

• A bachelor’s degree.
• Typically, no less than 4 to 6 years of experience delivering SAP Retail or retail transformation programs, with at least 4 years in a solution lead, workstream lead, or project leadership capacity.
• Strong consulting, stakeholder management, and client-facing communication skills.
• Experience working in fast-paced environments with cross-functional global teams.
• Familiarity with SAP Best Practices, Clean Core principles, and modern SAP implementation methodologies.
• Strong written and verbal communication, presentation, client service and technical writing skills. 
• Experience managing an SAP project or workstream and project-based team members. 
• A flexibility and willingness to travel to meet client needs; travel is estimated at 40-60%.

 

Ideally, you’ll also have

• Prior consulting experience. 
• SAP certification(s). 
• Experience with at least two full cycle implementation of your core module. 
• Experience in leading cross-functional teams.
• A proactive approach to problem-solving and decision-making.

 

What we look for

We seek individuals who are not only technically proficient but also possess the qualities of a leader. Top performers are proactive, adaptable, and committed to continuous improvement. They thrive in collaborative environments and are passionate about delivering exceptional results for clients.