Communications Supervising Associate

Join our Brand, Marketing and Communications (BMC) team and you’ll directly support and promote our brand and reputation. Through internal communications, public relations and corporate communications, you’ll provide a wide range of marketing and communications services to internal and external audiences. These include current and future clients, our current and future employees, alumni, regulators, the media and the communities within which we operate.

 

The opportunity

The Communications Supervising Associate will play a pivotal role in enhancing our internal communications strategy for the Ethics, Compliance & Risk Management function. This position requires a proactive individual with strong communication skills, a keen eye for detail, ability to collaborate with several stakeholders across the firm and proficiency in various digital tools. The ideal candidate will be responsible for developing and managing internal news articles and newsletters, presentations, and emails, as well as maintaining process guides and data metrics.

 

Your key responsibilities

• Supports the business function’s communication strategy, working with Communications and Engagement team and internal and external stakeholders to support the function’s objectives.
• Identifies content opportunities, engages with subject matter experts, secures appropriate reviews and approvals, and edits as needed.
• Draft, edit and review content to ensure grammatical accuracy, adherence to quality standards, and compliance with brand guidelines.
• Manages channels for business function including e-mail, newsletters, internal articles and news page, and more.
• Leverages communications knowledge and expertise to ensure consistent messaging across all audiences.
• Manage and liaison with creative services resources on various deliverables.
• Collects and analyzes metrics to gauge reach, engagement, and other performance measures for internal communication campaigns, helping to inform results-based decision making.
• Effectively prioritize work and balance multiple priorities simultaneously to meet client commitments and deadlines.

 

Skills and attributes for success

• Ability to comprehend domain-specific contexts, concepts and terminologies
• Proven experience of collaborating with Brand, Marketing, and Communications teams and various stakeholders at all levels
• Demonstrated ability to work and communicate with people at all levels, including senior-level stakeholders
• Ability to adapt to a constantly changing and growing business environment
• Effective verbal and written communication skills, including superior editing, proofing, and proficiency with grammar
• Excellent presentation, interpersonal, and verbal communication skills
• Exceptional organization skills and attention to detail
• Demonstrated project management skills
• Journalistic sense for creating great content, with the ability to identify key messages and interpret these for the wider audience
• Sophisticated analytical thinking to make decisions and identify innovative solutions
• Receives general supervision and is competent to work independently within area of communications
• Previous experience in large, matrix organizations or other Big Four
• Proficiency in Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Stream
• Basic understanding of Adobe Acrobat/PDF-Xchange, Adobe platform, OneAccess, Marketo, Process Management

 

To qualify for the role, you must have

• Five or more years of experience; communications experience is required
• Bachelor’s degree with a marketing or communications major or equivalent work experience

 

Ideally, you’ll also have

• Demonstrated project management skills
• Ability to assist in managing budget for communication initiatives
• Communications experience at another Big 4, professional services company or regulated industry

 

What we look for

We’re looking for individuals who have strong business acumen and personal leadership.  Innovative, creative thinkers who are strategic, collaborative and consultative and who can bring a fresh perspective will thrive in this environment.