Senior Consultant - Tech Consulting - National - CNS - TC - DIGITAL ENGINEERING - Bangalore

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that it’s your career and ‘It’s yours to build’ which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self.

The opportunity : Senior Consultant-National-Tech Consulting-CNS - TC - DIGITAL ENGINEERING - Bangalore

Salesforce AI Engineer / Salesforce AI Agentforce Developer - Bangalore.

 

Experience Required: 5+ Years We seek a highly skilled professional to design, develop, and scale intelligent agent-based solutions. The ideal candidate should have expertise in Datacloud with Agentforce, Prompt Template,Custom retrievers, Search indexes, vectorization, RAG, Agent Orchestrator, Agent Flows, Apex, Lightning Flows, and AI-driven automation frameworks.

 

Key Responsibilities: -

Design and implement AI-driven agent workflows using Agent Orchestrator and Agent Flows.

Build scalable solutions on the Salesforce platform leveraging Apex, Flows, and integrations.

Translate business requirements into intelligent automation use cases across email, chat, and messaging channels.

Integrate AI capabilities and automation frameworks within Salesforce ecosystems. - Collaborate with architects, product owners, and cross-functional teams to deliver end-to-end AI solutions.

Drive AI governance, testing strategies, UAT readiness, and production stability.

Troubleshoot and optimize the performance, reliability, and scalability of AI agents.

Required Skills:

Strong experience with Salesforce Development and the Salesforce Platform (Service Cloud/Data Cloud).

Proficiency in Apex, Lightning Flows, and Process Automation. - Experience with API integrations and external system connectivity.

Hands-on experience with Agent Orchestrator and Agent Flows.

Data cloud, custom retrievers, familiarity with search index and vectorization - vibe coding - Strong understanding of AI-driven automation and conversational systems. - Familiarity with LLMs, prompt engineering, and AI orchestration frameworks.

Strong hands-on experience with Apex, SOQL, Lightning Web Components (LWC), and Salesforce configuration.

Good understanding of REST/SOAP integrations, governor limits, asynchronous Apex, and CI/CD using SFDX/Git.

Experience working with AI tools/frameworks.

 

Preferred Qualifications:

Experience with Agentforce ecosystem/tools.

Knowledge of Data Cloud and Service Cloud.

Understanding of AI testing frameworks and automation.

Prior involvement in AI pilot initiatives is a plus.

Interested candidates can share their updated resume or connect directly for more details.

What we look for

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach.

What we offer

Fuelled by the brilliance of our people, EY has emerged as the strongest brand and the most attractive employer in our field, with market-leading growth over competitors. Our people work side-by-side with market-leading entrepreneurs, game-changers, disruptors, and visionaries. As an organization, we are investing more time, technology, and money than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills, and opportunities.

EY is equally committed to being an inclusive employer, and we strive to achieve the right balance for our people—enabling us to deliver excellent client service while allowing our people to build their careers as well as focus on their wellbeing.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in shaping the future with confidence. Apply Now