SAP - Delivery Excellence - Delivery Lead - Senior Manager - Location OPEN

Our goal is to provide clients with a unique business perspective on how SAP technology can enhance their operations. By leveraging EY’s expertise in SAP, Supply Chain, FICO, BPC, Data & Analytics, Customer Solutions, Technology & Architecture, and SuccessFactors, we assist clients in enhancing performance and increasing productivity.

 

The opportunity
As Delivery Lead, your focus will encompass the planning, driving, and managing of large SAP implementations. You will work with clients and stakeholders to establish the operating structures for large scale programs and be responsible for the day-to-day delivery that drives to successful outcomes for both our clients and for EY. You must be able to build trusted relationships with senior client leadership to effectively understand their strategic priorities, anticipate challenges, and proactively resolve issues as they arise. Additionally, you will collaborate closely with cross-functional teams to ensure alignment between business objectives and technology solutions, fostering a culture of accountability and continuous improvement throughout the project lifecycle.

 

In this role, you will build and manage the delivery of technology transformation projects and programs that align with our organizational strategy. You will provide assurance to leadership by managing timelines, costs, and quality, while leading both technical and non-technical project teams in the development and implementation of technology solutions and infrastructure.

 

Your key responsibilities
As a Senior Manager, you will play a pivotal role in the effective management and delivery of complex processes, solutions, and projects. You will navigate operational and organizational dynamics while maintaining a strong focus on quality and risk management. This position offers a unique opportunity to develop your leadership skills and expand your professional network. Key responsibilities include:

• Leading engagement delivery and managing client relationships on a daily basis.
• Accountable for program/project management, ensuring that all objectives are met.
• Developing resource plans and budgets for engagements, managing engagement economics effectively.

 

Skills and attributes for success
To thrive in this role, you will need a blend of technical expertise and strong interpersonal skills. The following attributes will make a significant impact:

• Understanding of common SAP program delivery challenges and knowledge of leading practices to enable the navigation through obstacles.
• Proven ability to manage client relationships and generate revenue.
• Strong analytical skills to develop solutions to complex problems.
• Excellent communication skills to convey ideas and influence stakeholders.
• Deep understanding of project and program delivery methods, including Agile and Waterfall.

 

To qualify for the role, you must have

• A bachelor’s degree (4-year degree); a master’s degree preferred.
• A minimum of 10 years of relevant experience with one or more SAP Modules.
• Typically, no less than 5 - 7 years of relevant experience leading large SAP deployments across Consumer Business, Manufacturing, Technology or Industrial Products sectors.
• Proficiency in program structuring and iterative delivery methodologies.
• Experience in hybrid and waterfall delivery methodologies.
• Strong skills in project and portfolio management tools, along with a solid understanding of project or program value, finance, and quality management.
• Familiarity with the system development lifecycle, contract/vendor management, and resource management within projects or programs.
• A comprehensive understanding of the technology landscape.
• A flexibility and willingness to travel to meet client needs; travel is estimated at 40-60%.

 

Ideally, you’ll also have

• Experience in leading diverse teams and managing change effectively.
• Strong negotiation and influencing skills.
• A track record of building and managing client trust and value.
• Previous consulting experience.
• SAP certification(s).
• Experience with at least two SAP program delivery lifecycles.

 

What we look for
We seek individuals who are not only skilled but also demonstrate emotional agility and digital fluency. Top performers are proactive, adaptable, and possess a strong commercial acumen, allowing them to navigate complex challenges and drive innovation within their teams.