CSS - PM - Manager

Consulting Support Services – Manager

 

The opportunity

 

CSS enables Consulting Project team’s efficiency and delivery through the key project management and coordination activities.

 

We take responsibility for end–to–end project lifecycle essential for project delivery. We manage project financial analysis, tracking and reporting, project communication, compliance & governance activities across all Field of Play.

 

This role offers first-hand experience of project management on a wide spectrum of services leading to skill enhancement and long-term career growth in consulting. It affords an opportunity to lead and manage as well as develop talent, contributing to success and growth of the organization.

 

 

Your key role and responsibilities

 

Project Delivery

• Perform project management activities to include:
  • Financial management, pricing scenario modelling
  • Budget v/s spend tracking, Invoicing
  • Work with solution architect on WBS, project planning using tools like Excel or MS Projects,
  • Collection and tracking status of deliverables
  • Set up/structure instances of PM tools and manage development lifecycle
  • Create PMO playbooks, phase gate templates, other trackers
  • Reporting and preparing intuitive dashboards for client team including senior leadership
  • Power Point presentations with business analysis and summaries as needed
  • Prepare and manage RAID logs, Stakeholder register etc.
• Work with applications like excel, Power Point, Power Bi, Visio and SharePoint etc. 
• Act as a central point of contact for the assigned project(s), manage communication plan
• Be insightful about the services the project provides and utilize that knowledge to make suggestions and/or recommendations
• Support quality and risk management, manage documentation
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Develop strong working relationships and leverage information gained to anticipate client needs
• Support RFI/RFPs with coordination and governance

 

Business management

• Manage deployment and utilization of team assigned, span of 10-20, Staff, Senior and AMs
• Manage operational activities like co-ordination, supervision, work allocation and compliance
• Source and share feedback with team members, contribute to mid-year/annual appraisal cycles
• Expand CSS integration across member firms through building networks and developing new services
• Involve in people initiatives including recruiting and training professionals and act as a role model
• Lead and collaborate on team and consulting level initiatives
• Quality control, review of the team's work, and ensuring overall adherence to SLAs and KPIs
• Support quality and risk management needs across consulting practices (InfoSec, Data Privacy etc.)
• To facilitate transition of new work from project initiation to 'business as usual' and focus on continuous improvement/efficiency gains
• Be insightful about the Consulting Fields of Plays and utilize that knowledge to make suggestions and/or recommendations
• Flexible to work Onsite/work from office needed (hybrid)
• Flexible to work with different time zones
• Willing to work on Indian Holidays as per client requirement
• Willing to travel, within the country and internationally as required.

 

 

Skills and attributes for success

 

• Any Graduate/Post-graduate, preferably B.Com/BBA/Economics/B.Tech or master’s degree
• Good to have CSM/PSM, CAPM/Prince2/PMP, Project Management Fundamentals or Six sigma certification
• Previous relevant Industry or project management experience- ideally at least 8+ years with 1-2 years’ experience in mid-level management role
• Strong computer skills, including advanced Microsoft suit (Excel, power point presentation etc.)
• Strong presentation skills, ability to analyse data, draw business inference and summaries
• Must have skills Power BI, Power apps, MS Project, Visio, SharePoint
• Experience with JIRA/Confluence, Azure DevOps, Trello etc.
• Experience of Agile project management, understanding of Product backlog, EPIC & User stories etc.
• Strong English communication - both written and verbal
• Strong analytical/numerical skills, attention to detail even when dealing with routine tasks
• Confident, Assertive, with strong communication and influencing skills
• Prior experience working with Global cliental required
• Self-starter, excellent team player, organized and self-disciplined. Ability to work with senior leadership

 

 

What working at EY offers

 

At EY, we’re dedicated to helping our clients, from startups to Fortune 500 companies — and the work we do with them is as varied as they are.

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role

 

with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

 

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you