Quality Analyst (Software)

Company Description

EVERSANA INTOUCH® is a global, full-service marketing agency network serving the life sciences industry, and is the first – and only – agency network to be part of a fully integrated commercialization platform through EVERSANA®. We provide next-generation creative and media services, enterprise solutions and data analytics services for clients. 

We get fired up when people talk about getting—and staying—healthy. That’s where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one’s health more achievable, connecting patients and physicians with the information and tools they need. 

We embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  

Job Description

WHAT DOES A QUALITY ANALYST DO?

The Quality Analyst (QA) plays a crucial role in our software development process, ensuring that our products meet the highest quality standards before they reach our customers. As a Quality Analyst, you will be responsible for designing and executing test cases, analyzing test results, and reporting on defects. You will work closely with developers, business analysts, and project managers to understand requirements and provide valuable feedback on product design and usability. 

ESSENTIAL DUTIES AND RESPONSIBILITIES: 
Our employees are tasked with delivering excellent business results through the efforts of their teams.  These results are achieved by: 

• Design and execute comprehensive test plans and test cases to ensure software products meet quality standards and specifications 
• Analyze test results and report defects to relevant stakeholders 
• Identify, track, and document software issues and report them to the project team 
• Collaborate with developers, business analysts, and project managers to ensure software meets business and technical requirements 
• Recommend improvements to the testing process to enhance efficiency and effectiveness 
• Maintain accurate work time records in the time entry system
• Continuously develop skills needed for effectiveness in the role and stay current with industrytrends and best practices modeling inclusive behaviors, and proactively managing bias.  
• All other duties as assigned

Qualifications

WHAT ARE WE LOOKING FOR?

• 2+ years of experience working in the software development industry, with a focus on software testing.  

• Solid understanding of software testing methodologies, including Agile and Waterfall approaches, and the software development life cycle.   

• In-depth knowledge of test planning and execution, with hands-on experience designing and executing test cases to ensure the quality of software products.   

• Proven track record of identifying and reporting defects and collaborating with development teams to resolve issues and improve software quality.   

• Experience testing a range of software products, including web applications, mobile apps, and emails.

• Experience with cross-browser apps like Sauce Labs a plus

Additional Information

OUR CULTURAL BELIEFS 

• Patient Minded I act with the patient’s best interest in mind. 
• Client Delight I own every client experience and its impact on results. 
• Take Action I am empowered and hold myself accountable.  
• Embrace Diversity I create an environment of awareness and respect.  
• Grow Talent I own my development and invest in the development of others.   
• Win Together I passionately connect with anyone, anywhere, anytime to achieve results.  
• Communication Matters I speak up to create transparent, thoughtful, and timely dialogue. 
• Always Innovate I am bold and creative in everything I do 

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S.  Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). This role is eligible for hire in select U.S. locations based on business and operational considerations. For a full list of locations, visit eversana.com/careers. More information about EVERSANA’s benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time. 

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at applicantsupport@eversana.com.

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