Workplace Host

Company Description

Sports betting, gaming and interactive entertainment is changing, and we're leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it's your game. So let's win together.

Job Description

Our Values

• Go Beyond
• Do What's Right
• Keep It Simple
• Win Together

Our Objective

Create friction-free workplaces around the world that our colleagues are proud of.

Role Overview

The Workplace Host contributes in delivering a high-trust workplace experience across our London offices. You will blend front-of-house excellence, operational awareness and workplace coordination to ensure every colleague and visitor experiences a professional, welcoming and well-run environment.

Front of House Responsibilities

• Deliver a boutique, first-class lounge level experience to colleagues and visitors
• Provide a warm and professional welcome, being a visible ambassador for Entain
• Manage new starter arrivals, ensuring access passes, desk bookings and day-one readiness
• Operate the office switchboard, assessing and redirecting calls
• Maintain security awareness including visitor management, access control and emergency procedures
• Support desk booking activity within Condeco, including changes and colleague guidance
• Be the subject matter expert on meeting rooms, pods and collaboration spaces
• Prepare and reset meeting rooms throughout the day to a high standard
• Maintain a calm approach during busy periods or unexpected requests

Workplace Operations and Back of House

• Support postroom operations including digital mail, franking machines and courier coordination
• Perform regular stock checks across kitchens, stationery areas, printers and meeting spaces
• Work with the team to ensure supplies are replenished maintaining workplace standards
• Conduct regular office walk-throughs to identify safety risks, faults or housekeeping issues
• Remain visible to colleagues needing support
• Oversee contractors on site, maintaining awareness of works that they carry out and associated RAMS.

Administration & Systems

• Support purchase orders, invoicing processes and supplier coordination
• Use CAFM platforms including Concerto, ServiceNow and Infraspeak to log and track workplace activity
• Maintain accurate records to support reporting, audits and operational transparency
• Help with internal communications through Viva Engage, including workplace updates and events

Team & Collaboration

• Travel between our main London offices, with occasional visits to other UK talent hubs
• Support workplace events, activations and engagement projects
• Assist EAs and PAs with on-site coordination including meeting adjustments and executive visits
• Provide remote support to other Entain workplaces when needed
• Build relationships across Workplace, Security, IT and wider business teams

Qualifications

• IOSH qualification or equivalent
• 1+ years experience in large corporate environment
• Will present to partners at all levels
• We will show you how to use several our own systems including Verkada, Microsoft Places, Concerto, Condeco, ServiceNow and Oracle. Any existing experience with these products will be an advantage.
• As a representative of the team in a 'customer-facing' role, we would ask that you adopt a smart casual style that we perform practically for the role.

Additional Information

At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire your best. Join us, and a great compensation package is just the beginning.

Depending on your role and location, you can expect to receive benefits like

• A regular bonus
• Healthcare support
• A stake in our success through our ShareSave scheme
• Great development opportunities
• Wellbe support, and so much more.

Outside of this, you'll have the chance to turn recognition from leaders and colleagues into amazing prizes. You'll also join a winning team of experienced people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.

Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.