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Field Service Technician, EVSE - Bergen, Norway
Enphase EnergyNorway2+ years
Apply Enphase Energy is a global energy technology company and a leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, our innovative microinverter technology revolutionized solar power, making it a safer, more reliable, and scalable energy source. Today, the Enphase Energy System enables users to make, use, save, and sell their own power. Enphase is also one of the most successful and innovative clean energy companies in the world, with more than 80 million products shipped across 160 countries.
About the role
As a Field Service Technician, you will support installers and end-users by performing installations, commissioning, advanced diagnostics and repairs in the field with a strong focus on complex fault finding while ensuring high customer satisfaction through professional on site support.
You will be part of the Western Europe team, reporting to a Germany-based team leader. Planning is managed by a Service Coordinator with a minimum two-week lead time. The role requires residence in the greater Bergen area.
What you will be doing
- Perform installations of Enphase EVSEs: Also carry out repairs, component replacements, and hands-on installation support, at residential and commercial sites.
- Install, test and commission systems: Perform installations, applicable fire safety standards, and manufacturer specifications. Test and commission systems using standardized procedures, verifying correct operation before handover.
- Manage maintenance and repairs: Perform preventive and corrective maintenance to optimize system performance and long-term reliability.
- Travel for service calls: Travel regularly to customer locations using an Enphase-provided, fully equipped service vehicle, including short-term travel of up to 3–5 days at a time. Scheduling is coordinated by the Service Coordinator.
- Provide advanced technical support: Support technicians with fault diagnosis and provide on-site expertise for complex or high impact issues.
- Collaborate with cross-functional teams: Work closely with Customer Support, Field Applications Engineers and other technicians to resolve complex issues and deliver optimal customer solutions.
- Document service activities: Maintain accurate records of repairs, installations, maintenance actions, and commissioning results in internal systems.
- Ensure safety and compliance: Follow local electrical codes and safety standards wand Enphase’s quality protocols, reporting any deviations or safety incidents promptly.
- Stay current: Continuously develop knowledge of solar, storage, and energy management technologies.
What you bring
- Experience: Minimum 2 years of relevant hands-on experience in solar PV, energy storage, inverters, and preferably EV chargers.
- Education: Relevant electrical education (e.g. fagbrev as electrician, Group L, or equivalent technical qualification)
- equivalent experience.
- Certification: DSB approval for electrical work and FSE safety training
- Technical skills: Ability to read and interpret electrical schematics, wiring diagrams, and technical manuals, with strong focus on safety, quality and compliance.
- Language skills: Fluency in Norwegian and business level in English.
- Organizational skills: Strong time management, self-organization, and accurate, punctual reporting.
- Communication: Clear and professional communication with customers, installers, and internal stakeholders.
- Collaboration: Team-oriented mindset with the ability to support fellow technicians and the wider service team.
- Flexibility: Willingness to work flexible hours to accommodate customer and installer needs.
- Professionalism: Act as a trusted Enphase ambassador in all customer-facing interactions.
What we offer
- Challenging role in a growing industry: Join a rapidly growing, international company at the forefront of the photovoltaic industry.
- Competitive compensation & benefits: Enjoy a competitive salary, quarterly performance bonuses, company shares and other benefits.
- Collaborative work environment: Work in a vibrant, multicultural team alongside colleagues from various countries.
- Training & professional development: Begin with comprehensive training and benefit from ongoing professional development opportunities.
- Career growth: We offer opportunities for advancement, with pathways into different roles or leadership positions as you grow within the company.
If you are passionate about advancing a more sustainable future, this is the perfect time to join Enphase!
CVs must be submitted in English.
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