Global Onboarding

About ElevenLabs

ElevenLabs is an AI research and product company transforming how we interact with technology.

We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always.

We have expanded from voice into three main platforms:

• ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.

• ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.

• ElevenAPI gives developers access to our leading AI audio foundational models.

Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.

How we work

• High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.

• Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.

• AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.

• Excellence everywhere: Everything we do should match the quality of our AI models.

• Global team: We prioritize your talent, not your location.

What we offer

• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.

• Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.

• Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.

• Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.

• Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.

• Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.

About the role

First impressions matter - especially at a company growing as fast as ElevenLabs. As our dedicated onboarding owner, you'll be responsible for the end-to-end new joiner experience globally: from the moment an offer is signed to the point a new hire is fully ramped and connected to the company. You'll partner across People, Talent, Finance, IT, and the broader business to design a globally consistent onboarding journey that reflects who we are - high-velocity, ambitious, and caring. This is a systems-building role: you'll create the infrastructure that ensures every new joiner, in every timezone, hits the ground running.

• Own the global onboarding program end-to-end - pre-boarding communications, first day experience, first-30/60/90 day frameworks and onboarding feedback.

• Partner with People Operations & IT to ensure all operational onboarding steps (system access, equipment, compliance documentation) are completed seamlessly across every region.

• Collaborate with Leads to build team-specific onboarding guides that complement the company-wide program.

• Design and maintain onboarding materials - welcome tasks, wiki documentation, Leads resources - that stay current as the company evolves.

• Track and analyze new joiner feedback to continuously improve time-to-productivity and early engagement metrics.

Requirements

We do not require any formal experience, certifications or degrees. Instead we are seeking individuals who can demonstrate impact in fast-moving environments. We do require:

• Demonstrated experience owning or significantly contributing to onboarding programs at a fast-growing company, ideally with a global or multi-regional workforce.

• Strong operational instincts - you enjoy building processes that scale, not just one-off experiences.

• Highly organised with excellent attention to detail; you can manage multiple simultaneous new joiner cohorts without anything slipping.

• Collaborative and empathetic communicator - you understand that great onboarding is as much about how people feel as what they know.