Claims Representative I (Indianapolis, IN & Latham, NY)

Latham, NY or Indianapolis, IN.

Location: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

This position requires on-site attendance for the first 2 days of training, with the remainder of the program conducted virtually.

Full attendance (100%) is required during the entire 18 -week training period.

Tentative Start date: 10/19/2026

Training Hours: 8AM - 4:30 PM EST (18-week training)

Post training Shift Hours: 8-hour shift starting between 7:00AM -9:00AM EST (M-F)

The Claims Representative I (Health & Dental) is responsible for successfully completing the required basic training.  Able to perform basic job functions with help from co-workers, specialists and managers on non-basic issues. Must pass the appropriate pre-employment test battery.

​How you will make an impact:

• Learning the activities/tasks associated with his/her role.

• Works under direct supervision.

• Relies on others for instruction, guidance, and direction.

• Work is reviewed for technical accuracy and soundness.

• Codes and processes claims forms for payment ensuring all information is supplied before eligible payments are made.

• Researches and analyzes claims issues.

Minimum Requirements:

• HS diploma or equivalent and related experience; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences: 

• Good oral and written communication skills, previous experience using PC, database system, and related software (word processing, spreadsheets, etc.) strongly preferred.

For candidates working in person or virtually in the below locations, the salary* range for this specific position is $16.24/hr. to $24.36/hr.

Location(s): New York

In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company.  The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.   

* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.