Technical Program Manager

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

Cloud Data Technoloigies (CDT) builds and operates on-premise cloud-native data platforms and services that power eBay. The CDT PMO provides governance, planning, and delivery rigor.

The Sr. Program Manager owns delivery of complex, multi-team CDT initiatives, typically within a single platform or product area. You will plan and execute workstreams, coordinate cross-functional teams, manage risks and dependencies, and establish reliable delivery mechanisms. The role requires strong program execution, stakeholder communication, and practical technical fluency in modern cloud and data technologies.

Key responsibilities

• Program planning and execution

  • Translate product/platform goals into scoped plans, milestones, and success metrics.
  • Break down epics into clear workstreams and track progress; manage dependencies and sequencing.
  • Run program ceremonies (kickoffs, standups, weekly status, risk/dependency reviews).

• Risk and issue management

  • Identify technical and delivery risks early; maintain risk registers; drive mitigations.
  • Escalate issues with clear context, options, and impacts; facilitate trade-off decisions.

• Cross-functional collaboration and stakeholder communication

  • Align requirements with Product, Engineering, and partner/customer teams.
  • Provide clear, concise status updates, dashboards, and narratives; represent the program in reviews.

• Process improvement and PMO governance

  • Apply PMO frameworks for intake, prioritization, and benefits tracking; maintain auditable plans and reporting.
  • Lead retrospectives for the program; implement tooling/process improvements; share playbooks.

• Team leadership and culture

  • Mentor project managers/analysts and partner engineers on estimation, planning, and risk practices.
  • Model ownership, accountability, and continuous improvement; foster respectful, collaborative dynamics.

Required qualifications

• 5–8+ years of project/program management in cloud, data platforms, or enterprise software; delivered multi-team initiatives.
• Technical fluency in relevant and modern cloud and data technologies.
• Experience translating requirements into executable technical plans.
• Strong planning, estimation, dependency management, and risk mitigation within agile/hybrid delivery frameworks.
• Excellent communication skills: clear status/risk reporting and stakeholder alignment across product and engineering.
• Familiarity with relevant security, compliance, and data governance processes (e.g., GDPR).

Preferred qualifications

• Experience working within a PMO-led environment, including portfolio governance and benefits realization.
• Hands-on familiarity with major cloud providers and data services (AWS/Azure/GCP; e.g., S3/ADLS/GCS, BigQuery/Snowflake/Redshift, Databricks).
• Relevant certifications (PMP, PgMP, SAFe, CSM, ITIL) or equivalent experience.
• Experience with geographically distributed teams and data privacy requirements.

Core leadership behaviors

• Outcome-focused planning and delivery oversight within a defined domain.
• Systems thinking and architectural stewardship in partnership with tech leads.
• Transparent coordination, crisp narratives, and executive-ready status at the program level.
• Risk identification, mitigation, and timely escalation.
• Expectation management with product and engineering stakeholders.
• Technical coaching and a culture of learning within the program team.
• Continuous improvement and retrospective leadership.
• Compliance alignment and operational excellence for owned scope.
• Ownership and accountability.

Success metrics

• Program scope, timeline, and budget met; defined benefits realized (reliability, performance, cost, compliance).
• Improved delivery predictability and velocity; reduced carryover and unplanned work.
• Adoption of CDT standards, tooling, and governance within the program.
• Positive stakeholder feedback and sustained communication cadence.

Additional Details

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

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