Telemetry Technician I or II - Hickory, NC (NGBU Employees Only)

Important Application Submission Information

In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Monday, July 27, 2026

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**** Only employees currently within the Natural Gas Business Unit (NGBU) will be considered for this position ****

**** Selected candidate must live within 40 miles or 45 minutes from the Hickory Ops Center ****

**** Depending upon the qualifications of the successful applicant, the hiring manager may elect to fill this position at a level I or level II ****

This position is responsible for all duties associated with and related to the safe, efficient and cost-effective installation and maintenance of natural gas facilities and appurtenances on both transmission and distribution natural gas systems per 49CFR Part 192, Piedmont Natural Gas policies and procedures and local/state regulations.

Principal Responsibilities:

The Telemetry Technician I is the entry level position for the Telemetry Technician Progression.  The Telemetry Technician I has accountability for timely completion of established skills development assignments in each wage step in accord with established guidelines. Each skills development assignment is designed to further prepare the Telemetry Technician I to work safely and independently on Measurement department responsibilities. Skills development assignments include, but are not limited to, successful completion of compulsory training, testing and certifications; attainment of required Operator Qualifications; and demonstration of proficiency in performance of job duties associated with regulated and non-regulated measurement work. The Telemetry Technician I has the option to prepare for advancement to Telemetry Technician II by obtaining additional training and Operator Qualifications in Step 4 per established guidelines. Successful advancement from the Telemetry Technician I position is a requisite for entry to the Telemetry Technician II role. Job posting selection is required for entry to the Telemetry Technician I role.

The following list is not intended to be all inclusive of duties and responsibilities as needed to learn, assist and independently perform regulated and non-regulated measurement work.

• Perform work assignments on customer’s premises; Interact with customers in a professional, respectful and courteous manner to promote good customer relations; answer customer-related inquiries regarding established Company policies and procedures and provide explanation of work performed

• Utilize and become proficient in technology devices such as computer, smart phone, etc. for work assignments and to accurately record required information

• Utilize tools such as maps and GPS to locate work assignments; Drive a company vehicle; Fleet assignments vary by location and generally include requirement to obtain a Commercial Driver’s License (CDL) medical card within 6 months of entering the position. Maintain the CDL medical card on a consistent basis thereafter.

• Install, repair, proof test and maintain Group IV meter sets (including but not limited to large diaphragm, rotary and turbine and any new meters that are developed and chosen to be utilized in the company’s gas measurement) and associated regulators and reliefs

• Install, repair and maintain electronic correctors

• Install, repair and maintain Large Volume Remote Meter Reading devices and related components

• Coordinate with the districts in setting meters and correctors for large volume customers

• Check customer regulators and relief valves during field meter testing

• Troubleshoot, identify, and correct any large volume meter reading issues

• Ensure completion of meter test program on Group IV meters

• Ensure accuracy of AMR devices on meters and correctors

• Support the Company’s odorization requirements by taking and entering system odorant readings

• General maintenance to include painting and labeling of facilities, weed control and other activities as determined by the Supervisor-Measurement or management. 

• Install, inspect, test and maintain:

  • pressure control equipment at Regulator Stations including related devices and components

  • natural gas heaters at pipeline facilities including related devices and components

  • valves at Regulator Stations including related devices and components

• Assist in the installation and maintenance of pressure control equipment at the combustion turbine (CT) power generation plants on the system

• Install, inspect, test and maintain:

• field SCADA system equipment such as Electronic Pressure Recorders (ERX’s) and related devices and components

• communication circuits, modems, radio and wireless devices, including those utilized with applicable field SCADA application

• Assist with inspection and maintenance of ultrasonic meters

• Support Engineering department and Resource Centers on pipeline construction and In Line Inspection routines and emergency response

• Execute scheduled gas measurement equipment inspections, tests, calibrations and maintenance

• Other duties as assigned

Education, Experience and Skills:

Minimum Qualifications:

• High School diploma or GED

• 2 years technical school education and/or Associates degree or equivalent job-related experience

• Minimum six months training or experience in electronics and/or mechanical systems with demonstrated experience in installation, diagnostics, and troubleshooting of electronic and mechanical systems and equipment

• Experience utilizing mechanical concepts and mathematical aptitude

• Minimum of 1-year experience in the natural gas industry or a related technical field

• Experience utilizing Microsoft Office products

• Must possess and maintain a valid driver’s license

• Experience using construction tools

• Experience utilizing personal computers (PCs) in a Windows environment

• Must possess and maintain a valid driver’s license and, per local Fleet availability, have ability to obtain CDL medical card within 6 months of entering the position

Desired Qualifications:

• Demonstrated safety awareness

• Post high school degree

• Previous experience in natural gas measurement or equivalent industry experience 

• Previous experience in instrumentation controls and telecommunications

• Related vocational training

• Previous experience in maintaining natural gas odorization equipment

• Demonstrated effective communication (verbal and written), interpersonal and time management skills

Physical Requirements:

Must work outdoors in adverse weather conditions; lifting up to 75 lbs.; frequent walking, reaching, pushing, pulling, bending, squatting, stooping, crawling, standing, digging, climbing; works on uneven terrain, many times with heavy vegetation; manual dexterity (hand/eye coordination); keen eyesight; good hearing; good sense of smell; comes in frequent contact with insects and animals; ability to use breathing apparatus when responding to gas leaks.

Other Requirements:

Weekend and evening work as required. Subject to overtime and must be available for call-out and emergency response. Participates in rotation for on-call and/or shift work. May be “Home Based.”

Travel Requirements

5-15%

Relocation Assistance Provided (as applicable)

No

Represented/Union Position

IBE Local 1902

Visa Sponsored Position

No. This is not a Visa Sponsored Position. This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

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