Senior Services Project Manager

Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.    

WHO WE ARE:    

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.     

Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.    

We have a flock of more than 1,500 employees across the globe and are proud to be a flexible-first company—an approach that remains foundational to how we work.  

We empower our employees with the flexibility to manage their day-to-day work, while taking a more intentional approach to how teams come together. Through our Flying Together initiative, we are building stronger connection and collaboration by bringing teams together for meaningful in-person moments and concentrating on our presence and hiring in key locations.  

Our flexible-first environment continues to support productivity, inclusion, and collaboration, while evolving to create even more opportunities for connection and shared experiences across teams.  

If working in a fast-paced, rapidly evolving company that is transforming one of the world’s oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join “The Flock”!    

To learn more about us, visit www.duckcreek.com and follow us on our social channels for the latest information – LinkedIn and Twitter. 

TITLE: Senior Services Project Manager

WHAT YOU’LL DO:  

The Senior Services Project Manager is responsible for leading teams to deliver project(s) for clients, and manages schedules, financials, and project change requests to ensure successful and on-time project delivery. The Senior Services Project Manager also identifies and addresses potential issues and risks that may impact project deliverables.

• Responsible for leading teams to deliver project(s) for clients,
• Manages the day-to-day project activities and deliverables, including schedules, financials, and project change requests
• Reports on project results, metrics, test and deployment management activities
• Prepares estimates and detailed project plan for all phases of the project
• Provides status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership
• Understands interdependencies between technology, operations and business needs
• Manages project scope and changes
• Supports formal/informal schedules to manage the engagement contract
• Assists management in defining the Statement of Work
• Sets and continually manages project and program expectations while delegating and managing deliverable with team members and stakeholders
• Develops and delivers progress reports, proposals, requirements documentation and presentations to various audiences, including project team, sponsors, CIO and key stakeholders
• Mentors project team members

WHAT YOU’VE DONE:   

QUALIFICATIONS/REQUIREMENTS

Education and Work Experience:

• Bachelor’s degree required, and/or higher level, or foreign equivalent, preferably in area with analytic emphasis
• Project Management Professional (PMP) certification is a plus
• Minimum of 8 years’ professional experience, preferably in a similar role
• Experience in successfully leading projects and programs to on-time, on-schedule and within budget
• Experience leading, motivating and managing various project team sizes, including internal and external resources, while holding team accountable for performance

Specialized Knowledge, Skills, and/or Abilities:

• Excellent leadership, communication (written, verbal and presentation) and interpersonal skills
• Superior skills in Microsoft applications including Word, PowerPoint, Excel, and Outlook.
• Exceptional organizational skills
• Team-building skills with technical and non-technical staff
• Demonstrated experience working both independently and in a team-oriented, collaborative environment
• Flexible with proven ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities

Other Requirements:

• Travel: 25-50%
• Work Authorization: Legally authorized to work in the country of the job location.

WHAT WE STAND FOR:    

Our global company celebrates & leverages the differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title, seniority, or background. This collaborative and team-oriented approach is at the core of how we operate and continuously improve our products, services, and systems. As such, Duck Creek is committed to providing equal opportunity to all employees and applicants – to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, gender, religion, sexual orientation, age, national origin, disability, marital, military, or any other protected status.    

We strive to be an example to the world of inclusion, diversity, and equity in all things – where employees are free to be their authentic selves in the workplace and in the communities in which we live. We believe in leading by example and are proud of the diversity of our team and our shared commitment to our Core Values: We Prioritize Respect; We Listen; We Care; We Add Value; and We Lead.  

To learn more about our inclusive company culture, values, DE&I initiatives, and people, please visit: https://www.duckcreek.com/life-at-duck-creek/.   

Please let us know if you encounter accessibility barriers with our web content by sending an email to accessibility@duckcreek.com.   

Privacy Notice: By submitting your application, you acknowledge that Duck Creek Technologies may collect and process your personal data for recruitment purposes in accordance with our Privacy Notice and applicable data protection laws.  

Duck Creek Technologies does not accept, nor will we pay a fee for any hires resulting from unsolicited headhunter or agency resumes.    

Actual compensation for this role is determined based on a variety of factors, including job-related skills, experience, qualifications, internal equity, and geographic location, where permitted by law.

For reference, the expected salary range for this position is generally positioned as follows based on candidate location:

• 134,800 – 192,500: Candidates living in the Boston, New York City–Newark, Los Angeles, San Francisco/Bay Area, Seattle, or Washington, DC metropolitan areas
• 128,400 – 183,400: Candidates living in Chicago, Dallas–Fort Worth, Houston, Minneapolis, or Philadelphia metropolitan areas, or in Colorado, Connecticut, Maryland, Rhode Island, or Vermont
• 122,000 – 174,300: Candidates living in Georgia, Michigan, North Carolina, New Hampshire, Oregon, or Wisconsin
• 108,100 – 168,900: For all other U.S. locations

This position is also eligible for annual bonus compensation, subject to plan terms and individual eligibility.

Final compensation will be determined based on the factors outlined above and in accordance with applicable law.

Duck Creek Technologies believes in the safe, ethical, and responsible use of artificial intelligence. We may use AI-assisted tools to support parts of the recruitment process, such as reviewing applications, identifying relevant skills, and organizing candidate information.

AI tools are used to assist—not replace—human judgment. All AI-assisted outputs are reviewed by a Duck Creek team member, and final hiring decisions are always made by people. Candidates should be comfortable working in environments where AI is used responsibly to enhance business processes.

Duck Creek Technologies offers a comprehensive benefits package, which includes:

• Flexible work environment
• Medical, dental, vision, life, and disability insurance
• 401(k) retirement plan with match (6% employer match up to $12,000 annually)
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
• Paid holidays, vacation, and volunteer time
• Employee Assistance Program (EAP)

Benefits eligibility and offerings may vary based on role and location.

The application window for this position will remain open until the role is filled or a sufficient number of qualified candidates have been identified.