Sales Operations Specialist

Company Description

At Docplanner Group, we’re on a mission to help people live longer, healthier lives. As the world’s largest healthcare platform, each month, we connect 24 million patients with 280k doctors across 13 countries (through brands like ZnanyLekarz, Doctoralia, MioDottore, DoktorTakvimi, and jameda). Our marketplaces, SaaS and AI tools simplify daily tasks and help doctors, clinics and hospitals work more efficiently, so they can focus on what really matters: caring for their patients.

Learn more about our products here: pro.doctoralia.es

Why join us?

📊 Real impact – We help doctors help patients. Your work truly makes a difference.

📈 At scale, yet agile – 3,000+ employees, but still fast, flexible, and hands-on.

✨ Shape the future, sustain growth – Make a difference now and build for long-term success.

Job Description
How will you make an impact?

• Be the main operational partner to the Sales teams across the globe

• Analyze local processes and develop solutions and processes that fit multiple countries’ needs

• Help drive implementation of global projects in coordination with local structures

• Be a guardian of quality and consistency in our systems

• Create automations related to Sales process to ensure maximal effectiveness and operational perfection both in our CRM and in other areas

• Query datasets from different sources, turn data into information and information into insight

• Design, implement & maintain metrics, dashboards, and reports

• Oversee KPIs and performance of local teams, be the first person to detect ‘red-flags’

• Make sure that our data is clean, and the processes are aligned

Qualifications

What will help you thrive?

• 2–6 years of experience in consulting, BI, analytics, operations, or business development

• Fluent in English; Spanish, Portuguese, Polish, or other languages are a plus

• Educational background in STEM or business-related fields

• Strong analytical thinking and ability to translate data into actionable decisions

• A track record of delivering projects end-to-end — from problem definition to implementation

• Comfortable collaborating across teams and working with multiple stakeholders

• Clear and concise communication skills, both written and verbal

• Familiarity with tools like Salesforce, HubSpot, Zapier, Looker Studio, Tableau, or similar

• Confident working with data — analyzing large datasets to spot trends, issues, and opportunities

• Basic working knowledge of SQL or similar tools to extract and manipulate data

What to Expect from Our Hiring Process

We like to keep things transparent and efficient! Here’s what the process usually looks like (though it might vary slightly depending on the role):

Intro Chat – A first call with our Talent Partner to explore mutual fit around relevant skills, value alignment, and motivation.

Hiring Manager Interview – A deeper conversation about your background, aspirations, and experience with the Hiring Manager and your potential manager in this role. Take this chance to ask anything on your mind—it’s just as much about making sure we’re the right fit for you, too.

Business Case – A take-home exercise incl. a few days' preparation time, designed to understand how you approach real-life problems. You’ll then walk us through your approach in a collaborative discussion with the hiring manager and the team to discuss your thoughts and findings.

Additional/ Final Interview (Optional) – A final conversation with another stakeholder from our Global Team.

References & Offer!

Why You’ll Love It Here

💙 Global Benefits – No matter where you are, you’ll have access to:

• Healthcare insurance – so you can focus on what matters.

• Wellness that works for you – from gym memberships to mental health support, we’ve got you covered.

• Time off that counts – whether it’s a vacation, your birthday, or just a day to recharge, we believe in balance.

📍 Local Perks – Depending on your location, you will be entitled to local benefits like meal vouchers (ticket restaurant), transport allowances, or extended parental leave.

🚀 Career Growth – We’re growing, and so can you! You’ll find lots of chances to learn, develop, and explore new paths—whether within your team or through cross-functional projects.

🌎 A Truly Global Team – Work with talented people from all over the world in a diverse and inclusive environment.

⏳ Flexibility That Works for You – Remote work and flexible hours aren’t just buzzwords here. While the extent of flexibility depends on your role and team, we value results over rigid schedules. Prefer an office setting? You're welcome at any of our hubs in Barcelona, Warsaw, Curitiba, Rio de Janeiro, Mexico City, Bogotá, Munich, Rome or Bologna.

Please note: At this time, we are not able to sponsor visas for this position. To apply, you must already have the legal right to work in your country of residence or the location of the role.

What We Believe In

At Docplanner, our values guide everything we do:

📊 Focus on results – we're here to make an impact.

🧠 Think like an owner – take responsibility, drive outcomes.

✂️ Keep it simple, keep it lean – smart solutions over complexity.

🔊 Be respectful and radically honest – openness builds trust.

📚 Learn and be curious – growth is part of the job.

Don’t just take our word for it—check out our Glassdoor to hear what our people say!

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We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all walks of life, regardless of gender, disability, or background, and are dedicated to fostering an inclusive workplace where everyone feels valued and empowered to contribute.