Practice Associate

Job Description

A bit about this role: 

• Practice Associate 

  • Support the administrative needs of new and existing programs for Devoted Medical through process design, process escalation, etc.

  • Maintain a positive relationship with provider groups/providers to ensure a productive relationship for all involved

• Practice Management

  • Practice Management is a dynamic, multi-faceted team that supports all aspects of Devoted Medical across the organization.

  • Key responsibilities include onboarding and offboarding, supply procurement, relationship management, and maintaining the back-office infrastructure.

Your Responsibilities and Impact will include: 

• Support the administrative needs of new programs for Devoted Medical through process design, problem escalation, etc. 

• Maintain a positive relationship with Provider/Provider Groups to ensure a productive relationship for all involved

• Maintain the back-office infrastructure for DM (including electronic health record, fax line, and visit scheduling systems) 

• Support procurement of necessary clinical and non-clinical materials

• Maintain Devoted Medical Clinical Staff  calendars for availability.

• Onboarding/Offboarding  of Devoted Medical employees 

• Assist with maintaining clinician files

• Communicate frequently with team members and leadership; ensure all follow up tasks are completed timely 

Required skills and experience: 

• 2+ years professional experience, at least one of which is in medical administrative or medical group support role 

• Skills to manage schedules, logistics, purchasing … all the day-to-day details of running a business 

• Ability to engage with stakeholders (patients, colleagues, and clinicians outside the organization) from a variety of backgrounds, organizational levels and cultures

• Ability to manage multiple responsibilities at once

Desired skills and experience:

• Bachelor’s degree preferred;  relevant experience considered in lieu of degree

Salary Range: $25.00 - $30.00 per hour

The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

Our Total Rewards package includes:

• Employer sponsored health, dental and vision plan with low or no premium

• Generous paid time off

• $100 monthly mobile or internet stipend

• Stock options for all employees

• Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles

• Parental leave program

• 401K program

• And more....

*Our total rewards package is for full time employees only. Intern and Contract positions are not eligible.

Founded in 2017, Devoted Health is on a mission to dramatically improve the health and well-being of older Americans by caring for everyone like they are family, and that includes our employees. Our robust and seamlessly integrated care platform merges advanced data and AI access with world-class clinical and service experiences to create a member experience that is unlike the industry norm. To continue building upon our mission, we want to bring together those who share our values, embrace change and advancement, and are enthusiastic about where we're going — all the while bringing their own unique qualities, experiences, and expertise, in hopes of further changing the healthcare experience.

Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business.

As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.