Private Bank – Relationship Manager (Account Management), EAM, VP

Details of the Division and Team:

Deutsche Bank Private Bank is one of the largest wealth managers worldwide. We offer our clients a broad range of traditional and alternative investment solutions, as well as comprehensive advice on all aspects of Wealth Management. As a trusted partner of wealthy individuals and entrepreneurs, family offices and foundations, we create lasting value for clients.

We specialize in developing bespoke solutions for our clients around the world, for instance wealth planning across successive generations and international borders, asset management with individual risk management, loans and deposits. All this is possible thanks to our global network, our many years of experience and our close collaboration with the Corporate Bank, Investment Bank and DWS. We aim to become a highly competitive global wealth manager by combining financial strength and stability with trustworthy partnership and forward-thinking in order to build sustainable and beneficial client relationships. As a growth business for Deutsche Bank, we contribute towards building a more balanced, less capital intense and stable business model for the bank.

What we will offer you:

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services

• Comprehensive leave benefits

• Gender Neutral Parental Leave

• Hybrid working arrangements

• 25 days of annual paid leave, plus public holiday

• A culture of continuous learning to aid progression

Your key responsibilities:

The Relationship Manager (Account Management) plays a critical supporting role within the External Asset Manager (EAM) team, acting as the primary point of contact for day‑to‑day client engagement, account management and lifecycle administration.

This role covers core Relationship Manager responsibilities such as EAM relationship management and development, new End Client account acquisition and opening, as well as AML/KYC oversight. The focus of the role will be to ensure sustainable client satisfaction and risk management through high‑quality support of our EAM partners and their End Clients. Origination efforts are expected to be more limited, and more focused on the organic growth of an existing book of EAM relationships through excellent client service and operational effectiveness.

• Serve as the primary day‑to‑day contact for EAMs (External Asset Manager) and support strong, long‑term relationship management.

• Handle client queries, escalation needs, and service‑related troubleshooting in coordination with cross‑functional teams.

• Manage end‑to‑end account opening activities, including documentation checks, onboarding coordination, and execution of account maintenance processes.

• Oversee lifecycle events such as updates to client information, periodic reviews, account amendments, closures, and transactional formality requirements.

• Support EAMs in preparing and validating client instructions, payments, asset transfers, loan disbursement forms, and other operational documentation.

• Act as the Accountable Client Owner for AML/KYC‑related matters for assigned accounts, ensuring timely and high‑quality completion of KYC reviews with zero overdues.

• Monitor ongoing client behaviour, with particular focus on third‑party transactions, unusual activity patterns, and adherence to expected account behaviour.

• Maintain awareness of, and operate within, the applicable regulatory requirements, including confidentiality, data privacy, and cross‑border rules.

• Support senior EAM RMs in identifying retention opportunities, cross‑sell opportunities, and risk‑mitigation measures—without direct origination focus

Your skills and experience:

• At least 5–8 years of relevant experience in Private Banking, Wealth Management, or EAM‑related client servicing roles.

• Strong understanding of client lifecycle management, AML/KYC processes, regulatory obligations, and documentation requirements.

• Relevant certifications such as CACS Paper 1 & 2 required

• Excellent communication skills and ability to manage high‑touch servicing interactions with both EAMs and internal stakeholders.

• Meticulous, organised, and able to multi‑task in a fast‑paced environment with high attention to detail.

• Strong collaboration skills with proven ability to coordinate across functional teams.  

• Fluent in English (written and oral)

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.