ServiceNow Developer Technical Transformation Manager (TS SCI w/ Polygraph Required)

Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working across finance, supply chain, and IT operations to deliver holistic performance improvement and digital transformation. Join our team of strategic advisers and architects, differentiated by our industry depth to collaborate with leading solution providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business solutions.

Work you'll do

As a Project - Manager, Technical Transformation on the GPS ServiceNow team, you will be responsible for:

• Designing, developing, configuring, and implementing ServiceNow solutions that support mission and operational needs across the engagement
• Translating business and functional requirements into scalable technical solutions within the ServiceNow platform
• Building and customizing workflows, forms, modules, dashboards, and automation features to improve program and project management activities
• Collaborating with architects, functional team members, and stakeholders to deliver platform capabilities aligned to engagement priorities
• Troubleshooting defects, supporting testing activities, and maintaining technical documentation, platform standards, and enhancements to improve performance, usability, and scalability

A successful candidate would possess these skills:

• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor

The team

Deloitte’s Government & Public Services (GPS) practice – our people, ideas, technology and outcomes – is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Our ServiceNow offering designs, implements, and delivers strategies and technologies to increase the efficient and value delivery by the enterprise IT function.

Qualifications

Required:

• Bachelor’s degree
• Active TS/SCI with Polygraph security clearance
• 3+ years of experience developing and configuring solutions on the ServiceNow platform
• 3+ years of experience with JavaScript, ServiceNow scripting, workflow configuration, and platform customization
• Experience developing workflows, forms, modules, dashboards, and automation features within ServiceNow
• Ability to work on-site in Mclean, VA up to 5 days per week
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future