HR Operations Specialist

Join DayOne – Shaping the Future of Data Infrastructure

DayOne is a global leader in the development and operation of high-performance data centers. As one of the fastest-growing companies in the industry, we’ve built a robust presence across Asia and Europe — and we’re just getting started.

As we expand into new international markets, we’re looking for talented, driven individuals to join us on this exciting journey. This is more than a job — it’s an opportunity to be a key contributor to our dynamic team and help shape the future of global data infrastructure.

If you're passionate about innovation, technology, and growth, we invite you to be part of DayOne’s next chapter.

Position Summary:

The HR Operations Specialist is responsible for delivering efficient, accurate, and compliant HR operational services across the employee lifecycle. This role supports HR processes, employee transactions, data management, compliance activities, and continuous process improvements to ensure a positive employee experience and operational excellence.

Key Responsibilities:

Employee Lifecycle Management

• Manage end-to-end HR transactions including onboarding, employee changes, promotions, transfers, leaves of absence, and offboarding.
• Ensure timely and accurate processing of employee records and personnel actions.
• Coordinate new hire documentation, orientation activities, and onboarding requirements.
• Support exit processes, including separation documentation and system updates.

HR Administration & Service Delivery

• Provide day-to-day HR operational support to employees, managers, and HR stakeholders.
• Respond to HR inquiries and resolve employee issues in accordance with service level agreements (SLAs).
• Maintain employee records and documentation in compliance with company policies and legal requirements.
• Generate employment verification letters, HR documents, and employee correspondence as required.

HR Systems & Data Management

• Maintain and update employee information in HR systems (e.g., Workday).
• Ensure data accuracy, integrity, and confidentiality across HR platforms.
• Conduct regular data audits and validations to maintain high-quality employee records.
• Support HR system testing, upgrades, and process enhancements.

Payroll & Benefits Support

• Partner with Payroll teams to ensure accurate employee data and timely payroll processing.
• Support benefits administration activities, including enrollment, changes, and employee inquiries.
• Assist with payroll audits and reconciliation activities.
• Coordinate with vendors and internal stakeholders on benefits-related matters.

Compliance & Governance

• Ensure HR operations comply with company policies, employment regulations, and statutory requirements.
• Support internal and external audit requests by providing necessary documentation and reports.
• Maintain confidentiality of employee information and sensitive HR data.
• Assist in monitoring compliance activities and HR operational controls.

Reporting & Analytics

• Prepare recurring HR operational reports and workforce metrics.
• Support HR data requests and reporting requirements from business stakeholders.
• Monitor HR operational KPIs and identify opportunities for improvement.
• Assist in workforce data analysis and HR dashboards.

Process Improvement

• Identify opportunities to streamline HR processes and improve operational efficiency.
• Support HR transformation initiatives and process standardization efforts.
• Create and maintain standard operating procedures (SOPs) and process documentation.
• Participate in continuous improvement projects and employee experience initiatives.

Required Qualifications:

Education

Bachelor's Degree in Human Resources, Business Administration, Management, or a related field

Experience

• 2–5 years of experience in HR Operations, HR Shared Services, HR Administration, or related HR roles.
• Experience working with HR systems such as Workday, SAP SuccessFactors, Oracle HCM, or similar platforms.
• Experience supporting employee lifecycle administration and HR service delivery.
• Shared Services and multinational environment experience is preferred.

Competencies

• HR operations and employee lifecycle management
• HRIS administration and data management
• Payroll and benefits administration support
• HR reporting and analytics
• Microsoft Excel, Word, and PowerPoint
• Process documentation and improvement
• Knowledge of employment laws and compliance requirements
• Strong customer service orientation
• Excellent organizational and time management skills
• Attention to detail and accuracy
• Effective communication and interpersonal skills
• Problem-solving and analytical thinking
• Ability to handle confidential information with discretion
• Collaborative and team-oriented mindset

DayOne is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

If you're ready to grow with one of the fastest-moving companies in the data center industry, apply now and be part of our global journey.