Internship - Finance IT Application Support
DayOneJoin DayOne – Shaping the Future of Data Infrastructure
DayOne is a global leader in the development and operation of high-performance data centers. As one of the fastest-growing companies in the industry, we’ve built a robust presence across Asia and Europe — and we’re just getting started.
As we expand into new international markets, we’re looking for talented, driven individuals to join us on this exciting journey. This is more than a job — it’s an opportunity to be a key contributor to our dynamic team and help shape the future of global data infrastructure.
If you're passionate about innovation, technology, and growth, we invite you to be part of DayOne’s next chapter.
Overview:
As a Finance L1 Application Support Intern, you will be the first point of contact for our Finance department’s technical queries. You will sit at the intersection of Finance and IT, helping users navigate SAP S/4HANA, troubleshooting transaction errors, and ensuring that the "Monthly Close" process runs smoothly. You will receive hands-on experience with the world’s leading ERP system and learn how global financial data is structured.
Responsibilities:
- L1 Ticket Management: Monitor the IT helpdesk queue and provide initial troubleshooting for Finance users regarding SAP login issues, Fiori tile access, and transaction errors
- Master Data Support: Assist in maintaining Finance Master Data, including General Ledger (G/L) accounts, Cost Centers, Profit Centers, and Vendor/Customer records
- Functional Troubleshooting: Help users resolve common issues in Accounts Payable (AP), Accounts Receivable (AR), and General Ledger (GL) modules
- UAT Support: Assist senior consultants in User Acceptance Testing (UAT) for new SAP patches or custom financial reports
- Documentation: Update and maintain "Standard Operating Procedures" (SOPs) and training manuals for end-users
- Reporting: Help pull and reconcile financial reports (e.g., Trial Balance, Aging Reports) to ensure data integrity between SAP and sub-ledgers
Requirements:
- Currently pursuing or recently graduated with a degree in Accounting, Finance, Business Information Systems, or related
- Strong understanding of basic accounting principles (Debits/Credits, P&L, Balance Sheets)
- High comfort level with complex software; advanced Excel skills (VLOOKUPs, Pivot Tables) are essential
- Ability to trace a financial error back to its source (e.g., why a payment didn't post)
- Excellent communication skills and a "help-desk" mindset to support stressed users during month-end closing
Advantage:
- Previous exposure to any ERP (SAP, Oracle, NetSuite, or Microsoft Dynamics)
- Familiarity with SAP Fiori interface
- Knowledge of the Procure-to-Pay (PTP) or Order-to-Cash (OTC) cycles
DayOne is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
If you're ready to grow with one of the fastest-moving companies in the data center industry, apply now and be part of our global journey.