Industy Process Consultant

Unlock your potential with Dassault Systèmes, a global leader in Scientific Software Engineering as an Industry Process Consultant in Petaling Jaya, Malaysia!

Role Description & Responsibilities:

• Drive structured adoption programs for assigned customer accounts to increase active usage and engagement
• Execute regular user success sessions to identify workflow gaps and drive behavioral change 
• Guide end users to adopt key platform practices such as data management, revision control, and collaboration workflows etc
• Analyze customer usage patterns and identify barriers to adoption, proposing targeted actions to improve engagement 
• Articulate the business value of the 3DEXPERIENCE platform through measurable outcomes such as increased active users and workflow efficiency
• Identify at-risk accounts with low engagement and take proactive actions to recover adoption momentum
• Contribute to scaling adoption programs by refining processes, tools, and methodologies

Qualifications:

• Bachelor’s degree in Mechanical Engineering, Industrial Engineering, or related discipline
• Up to 3 years of experience in 3D CAD product modeling and/or design (can consider Graduate)
• Strong relationship management, communication, and presentation skills
• Familiarity with SOLIDWORKS and/or 3DEXPERIENCE platform is an advantage 
• Fluent in English and any additional ASEAN language is a plus (Mandarin is highly preferred)

What’s in it for you?

• Be part of a strategic initiative driving cloud adoption across AP South 
• Work in a collaborative and innovative environment with global teams 
• Opportunity to influence user success and partner capability at scale 
• Access to continuous learning, certifications, and career development programs 
• Exposure to cutting-edge digital engineering and cloud technologies 
• Hybrid and flexible working environment