Associate Manager, Social Compliance

We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is nearly 60 years in the making—and our story is still unfolding.

 

The Social Compliance Associate Manager ensures our company and supply chain adhere to ethical labor practices, human rights standards, and regulatory requirements. This role involves overseeing supplier audits, implementing compliance programs, and fostering strong partnerships to maintain our commitment to social responsibility.

 

This is an on-site position (Monday through Thursday) based out of our Northbrook, IL office with the flexibility to work remotely on Fridays.

A day in the life as a Social Compliance Associate Manager...

Compliance & Auditing

• Implement and manage social compliance programs in line with company policies and industry standards.
• Conduct risk assessments and supplier audits to ensure adherence to labor laws, human rights, and environmental regulations.
• Work with third-party auditor firms and certification bodies to assess compliance across the supply chain.
• Maintain and update policies related to fair labor, human rights, and responsible sourcing.
• Provide training and guidance to internal teams and external partners on social compliance requirements.

Supplier Engagement & Training

• Collaborate with agents and direct suppliers to address non-compliance issues and develop corrective action plans.
• Partner with agents and direct vendors to drive our supplier training strategy.
• Build strong relationships with key stakeholders, including NGOs, industry groups, and regulatory bodies.

Regulatory & Industry Standards

• Stay up to date with global labor laws, human rights policies, and industry best practices (e.g., SA8000, BSCI, SMETA, ILO standards).
• Ensure compliance with frameworks such as the UN Global Compact, Ethical Trading Initiative, and local labor laws.
• Support corporate sustainability and ESG (Environmental, Social, Governance) initiatives.

Reporting & Continuous Improvement

• Track and analyze compliance data, audit results, and supplier performance to identify trends and areas for improvement.
• Prepare quarterly reports for senior management and external stakeholders on compliance status and program effectiveness.
• Develop and implement strategies for continuous improvement in social compliance efforts.

What you’ll bring to the table…

• Bachelor's degree in Business, Supply Chain Management, Sustainability, or a related field.
• 5 years of experience in social compliance, ethical sourcing, or corporate responsibility, preferably in Retail.
• Strong knowledge of labor laws, human rights standards, and global compliance frameworks.
• Experience reviewing audit reports and working with third-party auditing firms.
• Excellent communication, negotiation, and problem-solving skills.
• Ability to work cross-functionally and manage multiple projects in a fast-paced environment.
• Ability to work independently.
• Experience working with international supply chains and diverse cultural environments preferred

 

Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as “the Company”. The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request.

The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.

State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.