Senior Manager, Digital Brand Analytics

We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is nearly 60 years in the making—and our story is still unfolding.

 

The Senior Manager, Digital Analytics will lead and develop the Digital Analytics team to build and deliver reports and insights to partner teams across the Digital, Marketing and Merchandising organizations. The Senior Manager, Digital Analytics will empower partners to make customer and data led decisions and optimize company sales growth and profitability through use of website analytics and analyses. This role is responsible for digital reporting and analytics for all CBH brands and will directly support the Crate&Kids brand through insights, reports and analyses.

 

This position is fully remote.

A day in the life as a Senior Manager, Digital Brand Analytics... 

• Develop and maintain daily, weekly, monthly key digital KPI reporting across all levels of the organization; including executive summaries, brand and department detailed reporting across our digital properties (website, IOS app) focusing on actionable insights
• Build reporting workspaces in collaboration with business partners to support specific analysis needs and educate business partners on self-service and capabilities of available analytics tools.
• Conduct analysis and provide insight into trends on customer behavior on site and partner in data led recommendations for increasing traffic, conversion, engagement,etc.
• Provide opportunity sizing, drawing on site trends, testing data, financial performance, to enable prioritization of projects and enhancements within the Ecommerce development roadmap.
• Serve as the primary point of contact for Brand leadership on day-to-day analytics support.
• Manage and mentor associates at varying levels to build a data-led culture through the Ecommerce organization.

What you'll bring to the table... 

• Exceptional leadership skills to build bridges and lead in cross-functional teams to deliver insights
• Exceptional analytical skills to identify and quantify new opportunities and gaps and the ability to synthesize and analyze large sets of data to yield actionable findings.
• Proven track record for driving business results through strong leadership, communication, effective internal and external relationships
• Extensive knowledge of ecommerce data collection technologies, key trends and framework
• Demonstrated ability to learn new platforms and technology quickly.
• Excellent written and verbal communication skills to be able to tell the data story

We'd love to hear from you if you have… 

• 5+ years working in e-commerce and/or software
• A minimum of 5 years in a role with finance and/or analytics or data science responsibilities
• A minimum of 2 years managing analysts.
• A minimum of 5 years experience with standard click-stream analysis tool (Adobe Analytics preferred).
• Experience with omnichannel retailers preferred.     
• Bachelor's Degree required. 

 

Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as “the Company”. The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request.

The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.

State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.