Assistant Site Merchant

We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is nearly 60 years in the making—and our story is still unfolding.

 

In this role, you will be responsible for defining & implementing digital merchandising strategies to drive conversion and category sales. You will be executing the full life cycle of products while consistently and thoroughly overseeing proofing of the site to ensure an excellent customer experience.

 

This is an on-site position (Monday through Thursday) based out of our Northbrook, IL office with the flexibility to work remotely on Fridays.

A day in the life as an Assistant Site Merchant...

• Build products in retailer proprietary systems, including SKU setup and maintenance of SKU content, including: product copy style guide, product images, videos, and other assets

• Move the product creation process forward by effectively partnering with merchant and creative teams (copywriters, photo studio, production, etc)

• Strategically curates the selection, placement, and promotion of products on the e-commerce site, ensuring alignment with brand guidelines and revenue goals.

• Develops and refines merchandising rules and algorithms with a high degree of autonomy, aiming to enhance customer experience and drive key performance indicators.

• Independently manages the product lifecycle on the website, including decisions on new product launches, seasonal transitions, and end-of-life product strategies.

• Evaluates competitor merchandising tactics and market shifts, then independently recommends and implements strategic adjustments to maintain a competitive edge.

• Support team with defining & implementing product playbook strategies within categories by leveraging analytics & executing competitive research

• Responsible for maintaining product integrity, content accuracy, as well as taxonomy and categorization

• Partner effectively with merchant teams to improve accuracy and completeness of product data to positively impact product findability on site

• As needed, partner with Customer Research to conduct research projects with results that will ultimately influence site strategies

• Rapidly troubleshoot live site issues and resolve back-end and customer-facing issues related to site assets and item data

What you’ll bring to the table…

• The ideal candidate will be able to efficiently meet deadlines, be detail-oriented, able to self-organize, and strong communication skills.

• High attention to detail, process-oriented, fast learner, self-starter

• Demonstrated ability to learn new technology and systems

• Self-motivated, quick learner, and able to prioritize and multitask effectively

• Ability to collaborate and work on a busy and dynamic team

• Strong written and verbal communication skills

• Ability to define new strategies and processes and execute through to completion

• Ability to learn online merchandising best practices and strategies

• Comfort with online analytics (KPIs and systems/tools)

• Customer-centric and strategic mindset

• Demonstrated ability to navigate and seek solutions to problems

We’d love to hear from you if you have…

• Bachelor's degree

• Google Suite (Gmail, Google Drive)

• 1-2 years of retail, eCommerce merchandising, or related experience

 

Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as “the Company”. The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request.

The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.

State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.