Designer

We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is nearly 60 years in the making—and our story is still unfolding.

 

Designer, Malibu CB2
Reports to Store Leader
A day in the life as a Designer, Malibu CB2…
The Designer, Malibu CB2 drives sales, maximizes productivity and profitability through inspirational space planning, 3D design work, mood boards, in-home styling and furniture sales consultations. Foundational to this role is the ability to deliver exceptional customer service while engaging with walk In customers, in-store, in-home, and virtual design appointments. The Designer, Malibu CB2 will demonstrate subject matter expertise, teamwork and customer service so that an engaging experience is delivered to every customer, every time. This position is a keyholder and responsible for opening and closing the store in the absence of the Assistant Store Leader and/or Store Leader.

 

• Support and maintain store sales and service goals as communicated by the Store Leadership Team. 
• Ensure all customers are provided gracious, quick and efficient service.
• Promote design services to our customers in order to elevate their shopping experience and distinguish Crate and Barrel from competitors. 
• Maintain awareness of all systems, products and resources while selling throughout the entire store; supporting Crate and Barrel as an evolving omni-channel business.
• Demonstrate company standards in selling, customer service, visual merchandising and teamwork.
• Build rapport with customers by demonstrating product knowledge and the use of strong interpersonal skills
• Develop new and lasting relationships with customers through prospecting and clienteling
• Provide feedback, share observations, assessments and ongoing solutions with the Store Leadership Team.

• Focus on promoting sales by maintaining a strong, visible and positive presence on the sales floor.
• Develop, share and apply furniture product expertise by staying informed of the marketplace and industry trends.

• Communicate regularly, effectively and efficiently with all company associates and business contacts.
• Possess a complete understanding and awareness of applicable company policies and procedures including loss prevention, security and safety guidelines as outlined in the Associate Policy Manual and Code of Conduct.
• This position is responsible for opening and closing the store and performing other duties in the absence of store leadership.
• Support and maintain store sales and service goals as communicated by the Assistant Store Leader, or  Team Leader
• Focus on promoting sales as they pertain to, or are driven by position/department to impact the total stores sales and profitability.

• Other duties as assigned.

What you’ll bring to the table…

• Exhibit enthusiasm for our customer, the selling experience, interior design, and the retail process
• Ability to be an agent of change and shift quickly as our business evolves
• Ability to competitively generate sales and drive results 
• Demonstrate a focus on continuous learning
• Strong communication skills: both written and verbal (English)
• Demonstrates ability to build relationships through strong interpersonal skills
• Organizational, problem solving and time management skills
• Comfort with computer and iPad usage 
• Basic math and data entry skills

We’d love to hear from you if you have…

• 1+ years customer service or retail experience
• 6+ months commissioned sales or interior design service experience preferred
• Experience in a professional selling environment preferred
• High school diploma/GED or equivalent
• Experience with Microsoft Office, Google applications, computer systems and tablet devices

Physical and Visual Activities 

On a daily basis, must be able to constantly have visual acuity near and far, stand, operate computers/POS/office equipment, move around the facility and communicate. Ability to frequently handle paperwork and/or remain stationary. May occasionally lift, carry, reach, kneel, crawl, push/pull, climb, balance, bend, crouch, twist or have foot controls for operating equipment.

Physical Demands

Movement of product, supplies and/or boxes to and from all levels of the store and stockroom. Ability to move and/or lift up to 65 lbs to a height of 3-4 feet; heavier product with team assist. Furniture: Ability to move up to 300 lbs with appropriate equipment. 

Environmental/Atmospheric Conditions

Hot/cold temperature changes, concrete floors, odors, dust and mechanical/electrical/chemical hazards possible

 

Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as “the Company”. The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request.

The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.

State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.