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Implementation & Professional Services Consultant - MENAT
ContentsquareRiyadh3-6 years
Apply Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.
We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.
Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.
Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.
Wha you will do:
Implementation
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Lead end-to-end technical implementations of Contentsquare for enterprise customers across web and native mobile (iOS/Android) platforms
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Travel onsite to customer locations to manage tagging, SDK integration, data layer configuration, and QA processes
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Collaborate with customer engineering, product, and analytics teams to ensure a technically sound and scalable deployment
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Troubleshoot and resolve integration issues, acting as the primary technical point of contact during the implementation lifecycle
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Produce and maintain clear technical documentation including integration guides, data dictionaries, and implementation plans
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Work closely with internal Customer Success and Solutions Engineering teams to ensure seamless handover post-implementation
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Deliver paid analysis engagements, producing actionable insights and recommendations for customers using Contentsquare data
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Design and execute UX and digital experience analyses (journey analysis, zone-based heatmaps, session replay review, funnel analysis, etc.)
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Translate complex data findings into clear, compelling reports and presentations tailored to both technical and business stakeholders
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Identify optimisation opportunities across web and app surfaces, benchmarking against industry best practices
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Support customers in building internal capability and data literacy around Contentsquare tools
Professional Services & Analysis
What you will need:
Technical
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Strong hands-on experience with JavaScript, HTML, and CSS; ability to read and write front-end code confidently
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Solid understanding of tag management systems (e.g. GTM, Tealium, Adobe Launch)
- Familiarity with data layers, event tracking, and web analytics instrumentation best practices
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Experience with mobile SDK integrations (iOS/Android), including working knowledge of Swift, Kotlin, or React Native
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Comfortable working with APIs, browser developer tools, and debugging network requests
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Experience with at least one analytics or digital experience platform (e.g. Contentsquare, Adobe Analytics, Google Analytics, Amplitude, Heap, FullStory)
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Ability to analyse large datasets and extract meaningful, commercially relevant insights
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Strong presentation and storytelling skills; confident in presenting to C-suite and senior stakeholders
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Ideally, some experience in structuring and delivering consulting or professional services engagements
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Excellent communication and interpersonal skills; able to build trust with both technical and non-technical counterparts
- Professional proficiency in Arabic and English
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Self-starter with strong project management skills and the ability to manage multiple customer engagements simultaneously
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Culturally aware and comfortable working across the diverse markets of the MENAT region, with a strong understanding of the Saudi business landscape
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Resilient, adaptable, and comfortable with frequent travel
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Able to manage scope creep, pushing back on internal and external stakeholders where needed
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3-6 years of experience in a technical implementation, solutions consulting, or digital analytics role
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Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field (or equivalent practical experience)
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Prior experience working with enterprise-level clients in Saudi Arabia or broader MENAT markets
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Familiarity with agile delivery methodologies
Analytical & Consulting
Soft Skills
Preferred Qualifications
What Success Looks Like
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Customers in the MENAT region are implemented accurately, on time, and with high data quality
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Professional services engagements are delivered to a consistently high standard, driving measurable customer satisfaction and renewal intent
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You are recognised as a trusted technical advisor by your customer base
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You contribute to the broader MENAT team's growth by surfacing best practices and supporting pre-sales activities when needed
Why this role:
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High-impact, visible role at the forefront of Contentsquare's MENAT expansion, based in one of the region's most dynamic and fast-growing digital markets
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Opportunity to work with some of Saudi Arabia and the region's most prominent enterprise brands
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Collaborative, globally connected team with strong internal support and enablement
Why you should join Contentsquare
We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.
Here are a few we want to highlight:
- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
- Work flexibility: hybrid and remote work policies
- Generous paid time-off policy (every location is different)
- Lifestyle allowance
- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
- Every full-time employee receives stock options, allowing them to share in the company’s success
- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
- And more benefits tailored to each country
Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here.
Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.
Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy.