Manager, Employee Engagement

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

As the Employee Engagement Manager, you are responsible for executing and managing employee engagement initiatives that drive Organizational Health Excellence, including talent planning, performance management, leadership development, and recognition. You serve as a trusted advisor, providing consultation and coaching to HR and business leaders at all levels to deliver engagement strategies that balance employee experience with business needs, while driving consistency, leader accountability, and measurable outcomes. You are also responsible for monitoring, pulling and analyzing relevant employee-based data and information, sharing insights, recommendations and potential actions to support business leaders and improve the employee experience.

**This is a hybrid onsite role (4 days in office, 1 day remote)**

Job Description

Core Responsibilities

• Support development of and manage engagement strategies and approaches based off employee data analytics

• Data analysis to identify and analyze operational challenges related to the workforce; and develop engagement solutions consistent with business realities.

• Partner with HR and business leadership to develop and implement Organizational Health Action Plans using data as a guide

• Manage and support talent planning at the director and below level

• Manage key employee engagement programs, including performance management and employee recognition programs

• Conducts proactive employee engagement training and exercises and coordinates escalation follow up in support of our organizational health strategy

• Oversight of onboarding programs and new leader assimilation exercises

• Create and deploy audience specific communication and education on engagement programs to promote positive outcomes

• Collaborate with diverse cross-functional teams to identify and implement regular enhancements to engagement programs as part of continuous improvement efforts to drive Organizational Health Excellence

• Create analytical framework to measure success of employee engagement projects and initiatives

• Consults with HQ, Division, Region, and business unit leaders and develops and implements new initiatives and programs aimed at ensuring a positive employee experience in support of Comcast’s talent strategy

Additional Responsibilities and Skills

• Strong organizational skills, follow through and demonstrated leadership

• Exceptional verbal and written communication skills.

• Ability to identify and recommend new approaches to maintain efficient and effective programs and services

• Conduct employee listening sessions and tracks and analyzes employee listening session feedback

• Experience leading diverse project teams to successful outcomes

• A change ambassador who can work effectively in a matrixed and dynamic environment

• Team-oriented and works well in a collaborative environment

• Leverage company approved AI tools and insights to enhance engagement strategies, streamline workflows, and support data-informed decision-making.

• Maintain regular in-field presence through site visits, team engagements, and real-time coaching to support leaders and employees and reinforce engagement practices.

• Comfortable navigating ambiguity and change while maintaining momentum and stakeholder alignment.

• Support compliance and operational efforts, including audits and HR poster compliance.

• Support Culture & Inclusion Council initiatives and Employee Resource Groups (ERGs) to advance engagement, inclusion, and career development.

• Ability to work independently while thriving in a collaborative environment.

• Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) required; experience with Microsoft Teams, Forms and SharePoint (including basic site maintenance) preferred.  

• Workday or similar HRIS systems experience preferred

• HR Manager and Labor Relations experience strongly preferred  

• Consistent exercise of independent judgment and discretion in matters of significance

• Self-motivated and able to work independently with minimal supervision

• Other duties and responsibilities as assigned

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Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.

• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

• Win as a team - make big things happen by working together and being open to new ideas.

• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

• Drive results and growth.

• Support a culture of inclusion in how you work and lead.

• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Active Listening, Coaching Leaders, Data Analytics, Emotional Intelligence, Influencing Without Authority, Managing Ambiguity, Prioritization

Compensation

Primary Location Pay Range: $121,494.53 - $182,241.79

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits to eligible employees.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

5-7 Years

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.