Vice President, Talent Ops & Insights

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The Vice President of Talent Operations & Insights is responsible for owning, governing, executing, and continuously advancing the Talent operating ecosystem, ensuring talent strategies are executed with speed, rigor, and measurable business impact. This role requires strong strategic partnerships and serves as the integrator of talent platforms, data, and operating disciplines, connecting and driving talent insights directly to business performance and enabling a single, trusted view of talent programs and impacts. The role ensures disciplined standards, integrated technologies, and consistent execution across the full Talent portfolio, while eliminating duplication and driving enterprise alignment. Operating at scale, this leader leverages technology governance, analytics, PMO discipline, automation, and data stewardship to ensure talent strategies are delivered efficiently, consistently, and in alignment with business priorities.

Job Description

Core Responsibilities:

• Owns Talent insight storytelling, partnering with EBI to translate data into clear, actionable narratives that inform executive decision-making and connect talent program outcomes to business performance. Ensures insights drive clear decisions and measurable actions that improve workforce and business outcomes.

• Strategically partners with EBI, defining Talent data needs, ensuring alignment on key metrics and outputs and enabling delivery of accurate, timely data and dashboards that support Talent priorities.

• Drives adoption and activation of insights, ensuring leaders not only receive Talent insights but take measurable actions that improve workforce and business outcomes.

• Leads Talent team operations, applying disciplined program management, operating rhythms, governance, automation, and process excellence to ensure high-quality execution of enterprise Talent priorities.

• Drives enterprise-wide execution excellence across Talent by establishing standards, monitoring delivery, and directly intervening to resolve breakdowns, ensuring consistent, high-quality execution across all Talent functions and business units.

• Orchestrates Talent strategy execution, enabling teams across Talent & Performance Management, Learning & Development, Talent Acquisition, Talent Experiences and Accessibility partners to ensure consistency, clarity, and scale.

• Partners with finance to create cost/benefit tracking of capabilities and insights to inform future investments; ensures investments are continuously evaluated and reallocated based on measurable impact and business value.

• Defines talent data requirements; ensures the accuracy, timeliness, and consistency of data capture and produces into actionable insights.

• Drives insight-led continuous improvement, using interpreted data trends and business feedback to identify friction, duplication, and inefficiency across Talent processes and enabling targeted operational enhancements.

• Leads, inspires, and develops multiple high‑performing teams, fostering a culture of innovation, inclusion, accountability, and performance while operating effectively at enterprise scale.

• Exercises enterprise-level judgment, guiding prioritization and investment decisions by synthesizing insights across Talent programs, business needs, and external trends.

 

Qualifications & Experience:

• Bachelor’s degree required; advanced degree preferred.

• 15+ years of progressive experience in talent operations, workforce analytics, HR technology, business operations, or related enterprise leadership roles.

• Proven experience scaling and executing enterprise talent platforms and operating models across large, complex organizations.

• Strong expertise in data governance, analytics, and insights, with a track record of translating data into executive‑level decision support.

• Experience leading PMO disciplines, automation initiatives, and operational transformation in talent or adjacent enterprise functions.

• Demonstrated ability to orchestrate cross‑functional execution across multiple talent and HR disciplines.

• Strong executive presence with the ability to influence senior leaders and align diverse stakeholders.

• Comfort operating in ambiguity, balancing strategic vision with operational excellence and disciplined execution.

​Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.

• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

• Win as a team make big things happen by working together and being open to new ideas.

• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

• Drive results and growth.

• Support a culture of inclusion in how you work and lead.

• Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Business Improvement, Leadership, Operational Excellence

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

15 Years +

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.