Specialist 2

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

This job is responsible for contributing to the functional systems and technology department with technical expertise. It involves testing system changes, resolving complex issues, and enhancing system processes. The role supports the department by translating business requirements and ensuring a positive user experience.

Job Description

Responsibilities:

Strong proficiency in one or more programming languages, with the ability to troubleshoot and maintain code.​

Hands‑on experience working with modern development platforms and tools.​

Strong capability to interpret complex codebases, understand functional context, and align technical work with business objectives.​

Ability to work effectively both independently and as part of a collaborative team environment.​

Proven ability to communicate complex technical concepts clearly and concisely to various stakeholders, both verbally and in writing.​

Excellent analytical and problem‑solving skills, with a structured approach to troubleshooting and debugging.​

Deep expertise in Salesforce technologies including Apex, Vlocity and Lightning Web Components (LWC).​

Competency in cloud‑native architectures, including public cloud PaaS/IaaS environments, microservices, and API‑driven integrations.​

A growth mindset with a strong willingness to continuously learn new tools, technologies, and frameworks.​

​Excellent analytical, technical, and problem solving skills, with high-levels of creativity​

Excellent written and verbal communications skills, with both technical and business audiences​

Excellent relationship building, teamwork, and collaboration skills that enables the provision of effective support and guidance across multiple teams​

Understanding of both the current Telecommunications and digital services market and emerging business and technology trends​

Ability to quickly comprehend the functions and capabilities of new technologies, solutions and processes, with natural intellectual curiosity and integrity​

Strong time-management skills, with the ability to juggle multiple balls​

Deep knowledge of BSS processes: Customer Order Management, Sales, Order to Provisioning​

Experience supporting Salesforce software packages​

Experience in trouble shooting and fixing issues.​

Working knowledge of DevOps and CI/CD principles and practices​

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

2-5 Years

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.