Marketplace Partnerships Account Manager

FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we’re making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world.

Job Summary

FreeWheel is hiring a London-based, Marketplace Partnerships Account Manager reporting to the Senior Director, Marketplace Partnerships & Operations. This is a key member of Freewheel’s DSP team. The successful candidate will be responsible for overseeing strategic global Demand Side Platform business partnerships. Responsibilities include account management, reporting, relationship management, troubleshooting and DSP revenue growth. This individual will collaborate with the Strategic Relationship Managers to deliver on all aspects of account strategy globally. The successful candidate will be responsible for partnering with the business leads to develop and execute the DSP partnership strategy. They will be responsible for managing day to day relationships, while focusing on ensuring technical operability, operational efficiency and driving revenue through optimizations.

The ideal candidate for this position has demonstrable experience, managing several global DSP clients simultaneously

Job Description

Responsibilities 

• Work in tandem with the Strategic Relationship Managers to execute the Demand Side Platform business development and account management strategy across FreeWheel's global footprint. 

• Build and develop reporting frameworks and dashboards for the DSP team and other business functions.

• Help to develop Quarterly Business Review presentations, with the DSP team. 

• Meet and exceed quarterly and annual revenue targets. 

• Work collaboratively across different internal teams, publisher, solution engineering, product, agency sales, amongst others. 

• Manage client expectations in a timely manner and work with external stakeholders effectively. 

• Work well in a team setting, has a positive outlook, and a desire to deliver work of an exceptional standard. 

• Regularly participates in partner entertainment and activities focused on strengthening business relationships. 

• Travels as necessary in support of business objectives (prospect/partner meetings, conferences, internal meetings)

• Consistent exercise of independent judgment, critical thinking and discretion in matters of significance. 

• Other duties and responsibilities as assigned. 

Key Requirements 

• 2-3 years of related experience in account management within an advertising technology company (digital video experience preferred) 

• A well-informed view of the dynamics of cross platform digital advertising and a deep understanding of the programmatic ecosystem 

• Strong analytical skills, relationship building, external and internal customer satisfaction management.

• A demonstrable track record of progressive responsibility, success in managing strategic partnerships with DSPs and programmatic partners. 

• Motivated to achieve and exceed goals.

• Ability to understand and interpret customer needs and partner with product and engineering team to develop solutions. 

• Ability to operate across multiple platforms.  

• Adaptable to evolving an expanding ecosystem. 

• Able to work in a fast-paced environment and multitask  

• Experience working internationally is a plus.

• Excellent verbal and written communication skills 

• Microsoft office proficient, including excel, power point, outlook 

• Bachelor's Degree or Equivalent  

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

5-7 Years

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.