Director, Human Resources – Midwest Region

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Provides strategic HR leadership for the Midwest Region, supporting Technical Operations, Network, Construction, and Finance organizations across multiple states and three Vice Presidents. Serves as a trusted advisor to senior leaders, aligning talent, organizational, and workforce strategies with business objectives to drive operational excellence, employee engagement, and business performance.

Partners closely with leaders to develop and execute strategies related to workforce planning, organizational design, succession planning, leadership development, change management, employee relations, labor relations, and talent management. Leverages data-driven insights to influence decision-making and improve organizational effectiveness while fostering a culture of accountability, inclusion, and continuous improvement.

Leads the execution of HR programs and initiatives that enhance employee experience, strengthen leadership capability, support transformational change, and position the organization for long-term success. Ensures compliance with employment laws, company policies, and regulatory requirements while building high-performing teams that deliver exceptional business results.

Job Description

Responsibilities:

• Serves as a strategic business partner to Vice Presidents and leadership teams, providing counsel on organizational effectiveness, talent strategies, workforce planning, and business transformation initiatives.
• Partners with leaders to develop organizational structures, talent strategies, and succession plans that support current and future business needs.
• Leads change management efforts associated with organizational redesigns, business transformation initiatives, workforce adjustments, and cultural evolution.
• Uses workforce analytics and business insights to identify trends, risks, and opportunities and recommend solutions that improve performance and employee experience.
• Coaches leaders on performance management, employee relations, leadership effectiveness, team dynamics, and talent development.
• Provides guidance and direction regarding disciplinary actions, investigations, policy interpretation, and complex employee relations matters.
• Partners with Talent Acquisition and business leaders to develop recruiting strategies and maintain strong pipelines for critical and hard-to-fill positions.
• Collaborates with Centers of Excellence to execute talent management, learning and development, compensation, engagement, and inclusion initiatives.
• Drives talent review, succession planning, leadership development, and career growth processes to strengthen organizational capability.
• Supports labor relations strategy and execution, including interpretation and administration of collective bargaining agreements where applicable.
• Develops and implements communication and engagement strategies that foster transparency, inclusion, and strong organizational culture.
• Monitors employee engagement metrics and feedback, recommending and implementing action plans that improve organizational health and retention.
• Ensures compliance with federal, state, and local employment regulations, company policies, and legal requirements.
• Leads and develops HR team members, promoting collaboration, accountability, and continuous growth.
• Maintains HR systems and workforce data integrity to support effective decision-making and business planning.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedules, and travel as business needs require.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Collaboration, Human Resources (HR), Leadership Training and Development, Performance Management (PM)

Compensation

Primary Location Pay Range: $136,496.65 - $204,744.97

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits to eligible employees.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

10 Years +

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.