International Commercial Operations Manager - FreeWheel

• Foster relationships and create strong cross-functional collaboration and teamwork with stakeholders and peers.
• Ensure career growth planning, performance management, and succession planning occur on time for all members of the team.
• Use data and reporting to measure, track, and communicate team and initiative performance and guide decisions.
• Ensure existing processes, templates, and best practices are used in the management of initiatives.
• Act as the first line of defense for any escalations raised by program stakeholders.
• Maintain a strong understanding of team capacity and skill sets to staff incoming work quickly and efficiently.
• Work with stakeholders to consistently revisit roles, responsibilities, and processes to ensure optimal operating efficiency.
• Attract, onboard, and retain critical talent, helping to get the right talent in place for the organization.
• Understand the overall FreeWheel Strategy and translate how day-to-day work (and that of their teams, for people leaders) connects to this strategy.
• Use customer insights and stakeholder feedback to inform prioritization and decision-making.

Required Competencies:

• Treats others fairly and respectfully, creating a safe working environment; earns trust through authenticity, humility, respect, and credibility.
• Program/Project Management.
• Relationship Building & Stakeholder Management.
• Leadership & Developing Others (and experience in or proven ability to manage a group of 2–3 individual contributors).
• Generally understands the advertising technology space. Applies job knowledge and business experience to make effective decisions.
• Ability to quickly understand general business goals.
• Provides a clear, concise, and confident point of view that wins support.
• Managing Change: Adapts to changing conditions and supports team members through evolving priorities and processes.
• Customer Focus: Considers customer impact when making decisions and prioritizing work; incorporates feedback to improve outcomes.
• Data-Driven Decision Making: Uses available data to inform decisions, measure success, and communicate progress.
• Demonstrates empathy and emotional awareness in interactions with team members and stakeholders.