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Job Description Summary:
About the Role
Senior Software Engineer - CRM
Digital products play a central role in how we create value for customers, support the teams who serve them, and shape the consumer experience.
Our product organization brings together small, empowered teams that move with clarity, speed,
and purpose, enabling digital to be a meaningful source of advantage across Coca-Cola’s North America Operating Unit.
Our work spans customer journeys, service delivery, sales workflows, and the platforms that connect them. We are raising our standards for product craft and rebuilding the systems behind these experiences.
As a Senior Software Engineer, you will serve as the tech lead on an empowered product team, partnering with Product and Design to solve meaningful problems and deliver measurable outcomes.
This role is for engineers who want to shape solutions, not just implement them.
What You Will Work On
Build user-centered, enterprise software that directly improves how sales teams work with customers. Engineers on the Sales Experience team partner closely with users, product, design and other stakeholders to design, build, and evolve connected tools, data, and workflows used daily by sales teams. You will build solutions across the North America Operating Unit across Retail, Food Service, and Finance teams. The work spans experimentation, systems thinking, and continuous improvement. You will be responsible for optimizing business outcomes like profitable volume growth, productivity, execution quality, and customer impact rather than technology for its own sake.
You’ll help create scalable, reliable platforms and experiences that reduce friction, surface insights, and enable better decisions all while operating at the standards required of enterprise software.
How We Work
You’ll be part of a dedicated, cross-functional team (Product, Design, Engineering) that is:
Empowered to solve problems, not just build features
Accountable for outcomes, not output
Collaborative by default, from discovery through delivery
Continuously learning, using data and customer insight to improve
Key Responsibilities
Partner in Discovery & Solution Shaping
Work closely with Product Management and Product Design to deeply understand customer problems, workflows, and pain points
Contribute to solution discovery, including ideation, prototyping, and evaluating multiple approaches
Bring a strong technical perspective to help the team identify what is feasible, what is valuable, and what is worth building
Challenge assumptions and propose alternative solutions that are simpler, faster, or more impactful
Lead Technical Direction for the Team
Define and guide the technical approach, architecture, and system design for your team’s product area
Make pragmatic tradeoffs between speed, scalability, maintainability, and cost
Ensure alignment with broader platform and enterprise architecture where appropriate
Identify and manage technical risks early, surfacing tradeoffs clearly to partners
Own End-to-End Engineering Outcomes
Lead the team in delivering high-quality solutions that meet standards for performance, reliability, security, and scalability
Ensure strong engineering practices, including testing, observability, and CI/CD
Maintain a high bar for code quality and system design through reviews and hands-on contribution
Drive continuous improvement of the product through iteration, feedback, and learning
Drive Outcome-Oriented Delivery
Partner with Product and Data to define and track success metrics and outcomes
Ensure the team is focused on delivering meaningful impact, not just completing work
Use data, customer feedback, and experimentation to guide decisions and prioritize improvements
Help the team balance short-term delivery with long-term product and technical health
Mentor and Elevate the Engineering Team
Provide technical leadership and mentorship to other engineers on the team
Support skill development in both engineering craft and product thinking
Foster a culture of ownership, accountability, and continuous learning
Contribute to hiring and onboarding to help raise the bar for engineering talent
Contribute to a Strong Engineering Culture
Help define and evolve engineering standards, patterns, and best practices across teams
Promote a culture of pragmatism, simplicity, and high-quality execution
Collaborate with other tech leads to ensure consistency and leverage shared solutions where appropriate
What We’re Looking For
Strong full stack engineering skills (frontend + backend, APIs, modern architectures)
Product mindset: Cares about users, outcomes, and why things are built
Technical judgment: Makes smart tradeoffs, avoids over-engineering
Ownership & leadership: Takes initiative and influences decisions
Collaboration: Works effectively with product managers and designers
Key Qualifications
7+ years of software engineering experience
Experience building and shipping production-grade applications
Deep experience building and integrating with CRM platforms (e.g., Salesforce), including designing scalable data integrations, enabling seamless cross-platform experiences, and leading the customization of Salesforce to support complex, end-to-end business workflows.
Proficiency in modern programming languages and frameworks (frontend and backend)
Experience working with APIs, distributed systems, and cloud environments
Preferred Qualifications
Experience working on cross-functional product teams (Product, Design, Engineering)
Experience contributing to product discovery or solution design, not just delivery
Track record of technical leadership within a team (formal or informal)
Experience building customer-facing products
Familiarity with modern engineering practices (CI/CD, testing, observability)
Education
Bachelor’s degree in Computer Science, Engineering, or a related field
Equivalent practical experience is equally valued
Who Thrives Here
Engineers who:
Are curious about customers and how products create value
Enjoy collaborating and debating ideas across disciplines
Take pride in both what they build and why it matters
Who This Role Is Not For
This role may not be the right fit if you:
Prefer working from detailed requirements with limited ambiguity
Want to focus primarily on coding without engaging in product decisions
Are most comfortable in highly structured, delivery-driven environments
Skills:
Agile Methodology, Atlassian JIRA, Business Processes, Business Process Modeling, Cloud Platform, Communication, Data Flow Diagram, DevOps, Digital Transformation, Enterprise Architecture Framework, Enterprise Content Management (ECM), Java (Programming Language), Kotlin Programming Language, Microsoft Office, Microsoft SharePoint, Mobile Applications, Object-Oriented Programming (OOP), User Experience (UX)Pay Range:
United States of America: 171,000 USD - 198,000 USDBase pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
Annual Incentive Reference Value Percentage:
30Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.
Location(s):
United States of AmericaCity/Cities:
AtlantaTravel Required:
00% - 25%Relocation Provided:
YesJob Posting End Date:
June 24, 2026Our Purpose and Growth Culture:
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.