Loading
Job Description Summary:
The vision of Enterprise Services (ES) is to deliver services that are simpler, better, and faster. The Senior Manager, Business Operations is a key leader within the ES Strategy & Operations team, responsible for driving operational excellence at scale, leading complex initiatives, and delivering high-priority products that create measurable value for the enterprise.
This role requires a hands-on approach to operational deployment, with a strong ability to understand the details of how technology can improve business operations. The Senior Manager will leverage their experience in implementing technology-driven solutions to bridge the gap between strategy and execution, ensuring enterprise priorities are translated into impactful outcomes.
The role is focused across two primary areas:
30% – Lead product planning, prioritization, and execution governance
70% – Drive delivery, optimization, and value realization of enterprise-critical products and solutions
Key Responsibilities
Lead Product Planning and Execution
Develop, refine, and implement playbooks, standards, and operating models to enable consistent, scalable delivery across the ES portfolio.
Drive enterprise product planning cycles by translating business priorities, customer needs, and technology capacity into actionable roadmaps and execution plans.
Lead portfolio assessment and prioritization activities, evaluating initiatives based on strategic alignment, value, risk, complexity, and resource requirements; provide clear recommendations to senior leadership.
Oversee execution of assigned initiatives, proactively managing risks, dependencies, and trade-offs while ensuring accountability for outcomes.
Deliver High-Priority Products and Solutions
Translate enterprise and functional strategies into scalable products and solutions with clearly defined problems, success metrics, and delivery plans.
Partner with senior business and digital leaders to identify emerging needs and lead the hands-on deployment of technology solutions that address critical business challenges and opportunities.
Drive delivery of complex initiatives on compressed timelines, ensuring strong cross-functional alignment, disciplined execution, and measurable business impact.
Monitor solution performance, adoption, and value realization; lead efforts to optimize capabilities and inform next-generation product development.
Stakeholder Leadership and Influence
Serve as a trusted partner to business and technology leaders, providing insight, structure, and guidance across initiatives.
Communicate progress, risks, and recommendations clearly to senior stakeholders through concise, data-driven materials.
Contribute to the development of team capabilities by mentoring junior talent and modeling strong enterprise and collaboration behaviors.
Education Requirements
Required: Bachelor’s degree in Information Systems, Computer Science, Data Science, Engineering, or a related field.
Preferred: Master’s degree or advanced coursework in business, analytics, product management, AI, or technology leadership.
Qualifications & Requirements
5+ years of relevant experience in business operations, digital or technology transformation, consulting, analytics, or program leadership roles.
Proven experience leading complex, cross-functional initiatives in partnership with Digital and technology teams.
Demonstrated hands-on experience in operational deployment of technology solutions to improve business processes and outcomes.
Strong analytical and problem-solving skills, with the ability to drive recommendations and influence outcomes.
Advanced proficiency in analytics, reporting, and visualization tools to support operational and leadership decision-making.
Ability to operate independently in fast-paced, ambiguous enterprise environments.
Strong written and verbal communication skills, including experience supporting senior-level stakeholders.
Experience working in global, matrixed organizations preferred.
Ability to balance strategic perspective with hands-on execution and operational detail.
Collaborative leadership style with a strong enterprise mindset.
Functional Skills
Core
Start with the End User
Tell the Story
Align the Resources
Design for Scale
Execute and Improve
Targeted
Hands-on Operational Deployment of Technology Solutions
AI Product & Operations Enablement
Enterprise Business & Technology Planning
Portfolio and Performance Management
Quantitative Analysis and Data-Driven Storytelling
Skills:
Pay Range:
United States of America: 0 USD - 0 USDBase pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
Annual Incentive Reference Value Percentage:
15Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.
Location(s):
United States of AmericaCity/Cities:
AtlantaTravel Required:
00% - 25%Relocation Provided:
NoJob Posting End Date:
July 17, 2026Our Purpose and Growth Culture:
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.