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Job Description Summary:
The Product Manager is responsible for the end-to-end lifecycle of technology solutions built on the Salesforce platform. This role involves clearly defining business problems, mapping to-be processes, and writing user stories while championing the overall user experience. Collaborating closely with business owners, subject matter experts, and technical teams, the Product Manager owns the technical delivery, product roadmap, and overall health of the Salesforce SaaS applications.
Key responsibilities:
Define and document the overall business problem and to-be functional product implementation that meets business goals
Quantifies value of proposed projects/solutions in order to cross-prioritize and sequence work
Quantifies trade-offs between out-of-box Salesforce functionality vs customizations
Drives definition of Minimum Viable Product (MVP) and documenting product roadmap
Owns delivery of product roadmap and feature release plans
Tracks overall cost-to-own and application health and usage KPIs
Requirements
Platform Expertise: 5+ years working directly with the Salesforce platform, with specific expertise in Service Cloud, Communities, and Agentforce. (Salesforce certifications are highly desired).
Experience with Agile Scrum delivery framework, specifically user story mapping, user story definition, and facilitating Scrum ceremonies
Experience working with distributed external resources and vendor teams (onshore and offshore)
Product Management experience driving discovery through value realization
Experience integrating Salesforce with other enterprise systems (ERP, data lakes, marketing platforms).
Experience building on the Salesforce platform using low code tools such as Flows, Lightning App Builder, and simple analytics + reporting.
General Skills:
Understanding of SaaS platform development best practices
Analytical mindset able to break down complex business problems and document proposed process solutions
Exposure to project financial management such as budget tracking and rolling estimates
Soft Skills:
Technology Translator: Highly adept at breaking down complex, difficult technology concepts and presenting them clearly to non-technical business partners and leadership.
Strategic Problem Solver: Possesses an analytical mindset capable of performing formal analysis, authoring clear documentation, and providing written interpretations of findings.
Dynamic Prioritization: Self-directed and capable of multitasking effectively. Thrives in environments with bursts of project activity and can continuously realign coarse and fine-grained priorities.
Consensus Builder: Effective at navigating stakeholder relationships to uncover root concerns, resolve issues, and negotiate paths forward with leadership.
Enterprise Architecture Awareness: Strong understanding of SaaS development best practices and how Salesforce integrates into a broader enterprise ecosystem.
Core Skills:
Self Directed – Resource should be passionate about the work
Competent Multi-tasker – There are a lot of projects in bursts. The resource must be able to accomplish prioritized tasks, given a mixture of coarse and fine grained priorities
Reporting Relationships
Role reports to Senior Director, Shared Platforms
Location:
Atlanta
Skills:
Agile Methodology, Business Requirements, Communication, Computer Programming, Configuring (Inactive), Data Analysis, Financial Processing, Information Systems, Software Development, Structured Query Language (SQL), Systems Analysis, Systems Development Lifecycle (SDLC), Teamwork, Test Environments, Troubleshooting, Waterfall Model, Workflow ManagementPay Range:
United States of America: 124,600 USD - 148,200 USDBase pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
Annual Incentive Reference Value Percentage:
15Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.
Location(s):
United States of AmericaCity/Cities:
AtlantaTravel Required:
00% - 25%Relocation Provided:
NoJob Posting End Date:
August 14, 2026Our Purpose and Growth Culture:
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.
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