Senior Administrative Assistant - Floater

Available Locations: San Francisco or New York

About the Role
We are currently seeking a highly skilled and adaptable Floating Administrative Assistant to join our team. This individual will provide comprehensive backup administrative support to executives across various organizations as needed. You will step in as a vital reinforcement to the admin team to cover planned and unplanned absences (such as PTO, sick days, maternity/paternity leave, and sabbaticals) and provide overflow support during peak project periods.
The ideal candidate will possess a dynamic personality, demonstrating a genuine enthusiasm for engaging with different individuals, departments, and facets of our organization. With a minimum of 3-5 years of experience supporting VP-level executives, the successful candidate will be a "chameleon", able to seamlessly integrate into new workflows, ensure operational continuity, and provide invaluable assistance across diverse functions.

Key Responsibilities

• Seamless Coverage: Provide comprehensive backup administrative support to executives during EA absences, demonstrating rapid proficiency in their specific calendar management, domestic and international travel arrangements, and expense reporting.
• Adaptable Prioritization: Exhibit exceptional multitasking abilities and adeptness in prioritizing tasks within a fast-paced environment, while maintaining meticulous attention to detail, accuracy, and adherence to deadlines.
• Cross-Functional Communication: Serve as a reliable liaison between executives and internal/external stakeholders, facilitating effective communication and collaboration across all levels of the organization.
• Project & Overflow Support: Handle ad hoc projects, event coordination, and operational assignments with professionalism and efficiency, demonstrating flexibility and resourcefulness in addressing evolving priorities.
• Process Improvement: Contribute to the efficiency of office operations by anticipating needs, proactively identifying solutions, and implementing streamlined processes for hand-offs and coverage.
• Confidentiality: Handle highly sensitive and confidential information with the utmost discretion and professionalism at all times.

Requirements

• Experience: 3+ years of experience as an Administrative Assistant or Executive Assistant supporting leadership-level executives.
• Adaptability: Proven ability to quickly learn and adapt to different executives' working styles, preferences, and internal processes without missing a beat.
• Emotional Intelligence: High EQ with a strong ability to build trust rapidly with new teams and maintain a calm, solutions-oriented demeanor under pressure.
• Communication: Exceptional written and verbal communication skills.
• Organization: Strong organizational skills, meticulous attention to detail, and a strong sense of urgency and proactiveness.
• Project Skills: Proven experience assisting with or managing ad-hoc operational or administrative projects.

Bonus Points

• AI Experience: Familiarity with using AI tools to streamline administrative tasks and increase efficiency.
• Hospitality Background: Experience in hospitality, guest relations, or luxury client services is highly valued.
• Google Workspace: Strong proficiency with Google Workspace (Gmail, Calendar, Docs, and Sheets).
• Navan Experience: Prior experience using Navan for booking travel and managing expenses.

Compensation

Compensation may be adjusted depending on work location.

San Francisco Estimated Base salary $88,000 - $110,000.

New York Estimated Base salary $84,000 - $105,000.

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave