Claims Handler – Travel

ClaimSorted

UK (Remote)$25,000 - $35,0002+ years

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Ready to grow your claims career faster than the traditional industry allows?

We’re looking for a Travel Claims Handler to join ClaimSorted.

This role is ideal for:

a Claims Handler who wants to build their career at a company that rewards performance, not tenure
someone with 2+ years of claims experience who is hungry to learn and grow fast

We are not looking for tenure for the sake of it. We are looking for people with talent, ambition, work ethic, and the drive to build a real career.

If you join us, we will give you the training and support to become the best Claims Handler possible - from people management to performance management, data, quality, and capacity planning. Our goal is to help you become one of the best claims leaders of the future.

About ClaimSorted

ClaimSorted is a Third-Party Administrator (TPA) that manages insurance claims end to end on behalf of insurers, in a ~$200B industry.

We combine a high-performing claims team with an AI-enabled platform to deliver claims up to 3x faster, with better service and better economics for insurers.

We’re backed by Y Combinator, Atomico, and Eurazeo, have raised $16M+, and already manage claims for 30+ insurers across more than $200M in insurance premiums.

What you’ll do

Handle claims end to end: from first notification of loss through to settlement
Communicate with policyholders throughout the claims journey, ensuring a clear and positive experience
Review documentation, verify coverage, and assess liability accurately
Set appropriate reserves and manage claims within your authority
Identify potential fraud indicators and escalate appropriately
Maintain accurate and thorough claims records for audit and compliance
Contribute to continuous improvement by flagging process inefficiencies

What we’re looking for

Based in the UK or Ireland with work authorisation
2+ years of claims experience (travel, health, or similar lines).
Strong organisation and ability to prioritise independently
Comfortable using data to make decisions
Team-oriented, hardworking, and ambitious
Experience leading, mentoring, or coaching others is a plus
Startup or high-growth experience is a plus

Why join us

This is a chance to grow faster than you would at a traditional insurer or claims business.

You’ll get real responsibility, real training, and the opportunity to build your career in a high-performance environment that rewards talent and hard work.

If you’re ready to step up, work hard, and build a career in claims, we’d love to hear from you.

Our Values

Move Fast – Act decisively, iterate quickly, optimise for momentum.
Always Overdeliver – We exceed expectations in everything we do.
Think Customer-First, Always – The customer experience drives every decision.
Challenge the Status Quo – We innovate relentlessly and never settle for ‘good enough.’
Say It How It Is – Transparency and direct communication build trust.