Sales Development Representative I

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate. 

 

Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow. 

 

 

Summary

This role is responsible for executing defined sales development activities to generate qualified Sales Accepted Leads (SALs) for the Sales organization. The position supports pipeline creation efforts within Commercial segments by following established prospecting processes, qualification standards, and documentation procedures to ensure consistent, accurate, and timely lead handoff in alignment with company guidelines.

 

What You'll Do 

• Conduct outbound and inbound prospecting activities within assigned Commercial accounts using approved messaging and outreach cadences.
• Apply established qualification criteria during structured discovery conversations to confirm customer fit and buying interest.
• Create and route Sales Accepted Leads (SALs) in accordance with defined handoff standards and timelines.
• Accurately record prospect interactions, required data fields, and notes in designated CRM and sales engagement systems.
• Follow documented processes for lead management, data entry, activity tracking, and status updates.
• Meet assigned activity and output expectations as communicated by management.
• Participate in required training, coaching sessions, and team meetings to maintain alignment with current procedures.
• Communicate with internal stakeholders to ensure accurate transfer of lead information.
• Maintain compliance with established policies, procedures, and system usage requirements.
• Perform other duties and responsibilities as required to support business needs.

 

What You'll Bring

• Acquires basic skills through work experience or formal training to perform routine tasks.
• Tasks are routine, repetitive and manual in nature with minimal complexity or variation and specific to the job.
• Work is performed under supervision with detailed instructions. Priorities are provided for performing work.
• Interacts mostly with immediate peers within the assigned team. Based on nature of the role, may respond to requests from others in the organization.
• The impact of decisions is primarily contained in the work of the job.

 

What We'll Offer

• Typical experience: 0+ years in related role or experience.
• Actual experience may vary depending on role complexity, geography, and internal development opportunities or a comparable mix of training, education, and experience.
• Ability to follow defined processes, scripts, and procedural guidelines consistently.
• Clear verbal and written communication skills suitable for professional interactions.
• Basic proficiency with CRM platforms and standard business systems.
• Strong attention to detail and accuracy in data entry.
• Ability to manage structured outreach activities and meet productivity expectations.
• Ability to receive direction and apply feedback under routine supervision.
• Effective time management and task organization skills.

 

Preferred Qualifications

Education: Completion of secondary education or equivalent preferred.

Experience performing outbound outreach or customer-facing communication activities.

Familiarity with sales engagement platforms or CRM tools.

Exposure to structured call scripting or qualification methodologies.

Experience working in a metrics-driven environment.

 

The OTE range for this role is $65,000 and will vary based on a wide range of factors including location, experience, qualifications and team.

 

Working Conditions & Physical Demands

This position requires the ability to remain in a stationary position for extended periods and involves frequent use of a computer and other standard office equipment. It also requires effective communication in person and through digital channels, occasional movement within the workspace, and handling of light materials (typically under 10 pounds). Specific vision abilities include close vision and the ability to adjust focus. It may be performed in an office, remote, or hybrid work environment, depending on business needs and applicable work arrangements. Standard working hours apply, though flexibility may be required to accommodate deadlines or collaboration across time zones. Travel may be required depending on business needs. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions.

 

Title Regulations Statement: The use of the title “Manager or Director” as a suffix in job title reflects functional or project responsibility and does not indicate people management or supervisory responsibilities. The role is classified as an individual contributor position. The title aligns with internal job architecture and may not imply managerial status as defined under local labor or employment regulations.

 

 

The responsibilities listed above are not all inclusive and may be changed at any time based on the needs of the business.

 

Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com.

 

Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.

 

Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr.support@cision.com

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