Who we are

"Cisco’s Customer Experience (CX) team is at the heart of our mission to bridge the possible. We are a global community of innovators, strategists, and technical experts dedicated to helping our customers realize the full value of their technology investments. We pride ourselves on a culture of respect, human kindness, and collaborative excellence. When you join our team, you become part of an environment that celebrates diverse perspectives and empowers you to lead with empathy, drive innovation, and deliver world-class solutions that impact customers worldwide."

Your Impact

Develops software consistent with Cisco ‘Design Thinking Principles’ with a focus on simplification and UX (User Experience) at its core, using secure coding practices, ensuring user privacy, and following software development best practices. Partners with other teams including design and product management to create the right solution for the customers. Creates technical design documentation to be used by the team as well as contributing to user documentation to be used by end users. Debugs and addresses software issues during development and in production systems to support customers. Brings new ideas for product innovation and helps improve software development processes.
 

• Advanced experienced professional using best practices and knowledge of internal or external business issues to improve products or services.

• Works independently but receives minimal guidance and direction from leader then determines best approach to accomplish work.

• Understands project and/or department needs and establishes relationships with appropriate cross-functional stakeholders to gather input, collect information and complete work steps.

• May lead projects from end-to-end through delegation, review, and driving results holistically.

• Identifies and recommends improvements to the software development lifecycle and best practices in agile engineering.

• Leads delivery of high-quality design of features and deliverables.

• Identifies opportunities for multiple products to work together to create value for customers.

• Integrates product sense as it relates to design of the product (market awareness, production adoption, competition) and tracks related metrics.

• Writes functional clean code and unit tests with no guidance.

• Maintains and enhances solutions by fixing complicated errors, raising risks, and escalating issues where necessary.

• Identifies immediate and larger scope problems through thorough code reviews.

• Tests and reviews code to optimize scale, velocity, and reliability of deliverables.

• Mentors peers or more junior team members.Assists other engineers through code reviews, documentation, and technical guidance.
  
  Minimum Qualifications:

• Bachelors + 7 years of related experience OR Masters + 4 years of related experience OR PhD + 1 year of related experience.

• Strong hands on Experience into Golang development , and cloud applications majorly into AWS

• Should have good understanding/working knowledge into Microservices architecture and Kubernetes

• Requires solid conceptual and practical knowledge in primary technical job family and knowledge of related technical job families; has worked with a range of technologies.

Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you.