Meet the Team

Your Impact

As a CxO Value Advisor, you will be the strategic multiplier for a set of key accounts, partnering with the core account team to shape and accelerate the customer’s transformation and the value Cisco delivers. In this role, you will:

• Be the customer champion. Bring “ground truth” knowledge of customer challenges into the account team and interface with key customer decision makers to make Cisco part of the customer’s success.
• Map value, not just technology. Identify which elements of Cisco’s portfolio – hardware, software, and services – map to customer business and technical priorities and vice versa, and drive a structured process to surface that mapping.
• Bring the right approach for the right customer at the right time. Think strategically about each account in relation to what Cisco can offer, running customer and business reviews as required.
• Translate strategy into action. Understand Cisco’s business across both core and emerging technologies, stay aware of the market and competitive landscape, and convert that insight into actionable sales campaigns for the account teams you support.
• Tell the story at executive level. Package complex information into language an executive audience will understand, delivering clear, concise updates with the clarity, confidence, and credibility that builds trusted senior-stakeholder relationships – and representing Cisco credibly at industry events, customer summits, and partner forums.
• Create exec-level deliverables. Develop genuine, innovative approaches and high-quality written deliverables that document and advance each customer engagement.
• Lead and influence without authority. Build and maintain key relationships across Cisco, manage and influence stakeholders before, during, and after a pursuit, and drive cross-functional alignment internally and with partners.
• Navigate Cisco complexity with a sales muscle. Know Cisco’s strategy and how your contribution aligns to it, know who’s who and where to find the right resources, and apply sharp qualification to separate signal from noise and focus on deals that create real value.
• Be data driven. Turn data into insight and meaning, and build compelling, data-backed business cases (including TCO and ROI) that address customer needs and tell a story to Cisco’s advantage.
• Lead with AI. Use AI tools where available and reallocate the time saved to high-value customer interactions, and model the use of technology to improve team productivity.
• Show change leadership and self-resilience. Maintain physical and mental well-being under pressure, bring a growth mindset to setbacks, and demonstrate self-motivation, drive, and a clear sense of your own leadership path.