Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.

What You’ll Do

• Validate technology design, software releases, new Cisco technology solutions for projects/accounts to accelerate customer outcomes 

• Build customer simulations in test labs to resolve/validate sophisticated problems& compatibility issues 

• Understanding of product level architecture. Ability to apply Cisco Networking Design standard methodologies in Validation Scenarios.

• Execute test cases and write scripts based on customer test environment and requirements.

• Raise defects, liaison with Dev engineers and drive issues resolution

• Create traffic profiles with 3rd party test tools such as Ixia or Spirent.

• Create and deliver customer collateral, portals, documentation and knowledge transfer  

• Align with and support company policies and processes and utilize relevant tools to efficiently execute the role and support Professional Services’ strategies and goals 

• Play the role of an individual contributor 

Decision Making / Impact

• Decisions impact the quality, efficiency and effectiveness of own team and other teams whose work activities are closely related, including multi-functional teams 

• Ability to understand and communicate project scope and map it to customer business goals and objectives

Role and specific responsibilities

• Execute and automate test cases as defined and agreed with Customer/Accounts team in Detailed test plan (DTP) .

• Automate test cases as per requirements and wherever we have identified automation opportunity, implement automation idea for delivery perfection and efficiency

• Proactively recognizes and flags problems; understands the impact and implication of the problem; works with others to resolve problem. 

• Able to learn new tech/products quickly and becomes contributing member of new team in short amount of time

• Takes actions that go beyond job requirements in order to achieve goals/objectives.

Who You’ll Work With

• CX is a team of extraordinary technical guides whose #1 focus is to deliver premier customer experience. We help take on the toughest business challenges with network-centric solutions that accelerate customer and partner success and dedication. Our success is validated through extraordinary financial results, increasing customer satisfaction metrics, industry recognition, and employee satisfaction scores.  

Who You Are

Expertise 

• Typically requires BSc Computer Science or equivalent plus 2-3 years of relevant work experience. Advanced degree strongly preferred. 

• Knowledge of software programmability (Python/ansible/Rest APIs), automation, orchestration and/or virtualization is desired. 

• Demonstrable experience in Installation, Configuration and troubleshooting of Cisco Routers and switches.

• Expert & Professional level Cisco certifications like CCIE, CCNP are highly desired.

• Excellent written and verbal communication, interpersonal and presentation skills. Ability to function in ambiguous circumstances. Possesses customer consulting skills including ability to establish relationships with customers, engineers, managers level & above. 

• Strong understanding ,experience & expertise on minimum one technology areas mentioned below

ENT & Service Provide Technologies

• Experience in product lines like ASR1K, ASR900,CRS,ISR1K, ISR4K, ASR9K, NCS500,NCS5500, NCS5700, 8000 series routers , Cat9K, Cat8K, Cat6K series switches

• Deep technical knowledge and understandings like BGP, OSPF, ISIS, IPv4/IPv6, MPLS, Multicast, Traffic engineering ,Security, QoS , HSRP, VRRP, VLAN, VTP, STP, RSTP, MSTP etc.

• Experience on wireless and security products & technologies is highly desired

• Experience on Cisco SDWAN & SDA technologies is preferred

Data Centre Technologies

• Strong Nexus 2K/5K/7K/9K platform knowledge and hands on experience

• Has knowledge and experience in overlay technologies VXLAN, BGP EVPN, OTV, LISP.

• Good experience on Cisco ACI technologies and concepts

• Experience in designing data centre solutions from traditional DC standalone Nexus design to VXLAN Fabric based SDN solutions leveraging Single-Site Fabrics, ACI Multi Pod & Multisite Fabric architectures

Cisco Mobility Technologies

• Technical Expertise in Mobility Technology Domain with Demonstrated Expertise in one or more of the following areas – 2G, 3G and 4G LTE Mobile Packet Core networks

• Experience in configuration and troubleshooting in Cisco ASR 5K based GGSN & SGSN

• Knowledge of 5G Evolved Packet Core network integration and testing is desirable

• Working on Different interfaces & protocols i.e. Diameter, IP,SIP,S1AP/NAS 


• Experience in planning, preparing details test plans for Mobility Solutions.

• E2E integration and testing of Container EPC(MME, S/P-GW-C and S/P-GW-U) would be added advantage

• Sound knowledge of signalling flows and protocols like GTP, DIAMETER, S1AP, NAS, SIGTRAN, CAMEL, BSSGP and RANAP

SP-Cloud Technologies

• Hands-On Experience in SP-Cloud Architectures such as Openstack, VNF’s, Network Services Orchestrator(NSO), Elastic Services Controller(ESC)

• Exposure to Micro services architecture 

• Experience in NetConf, Yang Modelling, Tail-f/NCS/NSO

• Hands-on experience  with traffic generator tools like Spirent and Ixia is mandatory

• Ability to troubleshoot, own and resolve issues and problems during validation

• Proven ability to document appropriate technical information to serve as base for training, technical operations run books and knowledge objects.

Leadership / Autonomy 

• Receives moderate supervision. Follows established procedures. Receives general instructions on routine work and detailed instructions on new assignments 

• Seeks to understand changes; approaches change or newness positively and adjusts behaviour to deal effectively with change. 

Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you.