Consultant/Specialist, Partner Enablement

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Ciena is seeking an enablement professional to develop scalable training, content, and resources that strengthen the partner ecosystem. This role drives consistent partner enablement by transforming complex business and technical concepts into modular learning experiences aligned to business priorities. Collaboration across product, technical, marketing, and partner-facing teams is central to maintaining accurate, current, and effective enablement assets.

How you will make an impact:

• Design scalable toolkits, learning paths, and reusable training materials for partner-facing sales and technical audiences.
• Create audience-appropriate enablement content that communicates value, positioning, and technical concepts.
• Deliver coaching, guidance, and reusable resources that enable consistent partner education across internal teams.
• Identify and apply AI-enabled and digital tools to enhance content creation, planning, quality, and delivery efficiency.
• Provide templates, guidance, and reusable materials that expand enablement across the partner ecosystem.
• Collaborate with product, technical, marketing, and partner-facing teams to maintain accurate and current content.
• Maintain an organized enablement asset library and improve materials using adoption, feedback, and outcome data.

The must haves:

• Education: Bachelor’s degree in Science/Engineering or a related field; relevant technical certifications a plus.
• Experience: 5+ years’ experience creating sales, technical, or instructional enablement content for complex communications, networking, technology, or managed service offerings.
• Experience using AI-enabled and digital tools to create enablement assets, improve productivity, and support adoption.
• Application of optical networking, communications services, managed services, or partner-led technology offerings.
• Proven ability to translate complex technical solutions into clear, modular enablement assets, including content design, writing, and curriculum development.
• Experience in a train-the-trainer, instructional design, or enablement-coaching capacity.
• Strong project management skills with the ability to prioritize and deliver multiple enablement initiatives simultaneously.

Nice to haves:

• Certifications: Relevant technical certifications.
• Building trusted relationships with internal teams, partners, third-party vendors, and cross-functional stakeholders.
• Ability to communicate complex technical services in clear, audience-appropriate terms and coach others in delivery.
• Experience applying AI and emerging tools to improve productivity and enablement effectiveness.
• Ability to manage competing and changing priorities using a structured approach.
• Ability to work effectively across a global, matrixed organization.
• Knowledge of global business practices, cultural considerations, and market dynamics.

Pay Range:

The USA salary range for this position, in the USA is: $115,500 - $184,500.00 USD

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Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.

Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard.  Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.