Lab Management Specialist

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

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Shipping/Receiving Prime

Lab Management Specialist

Organization/Group:

As stockroom and inventory management technician you will be responsible for helping to manage the TEAL stockroom including shipping, receiving test equipment, inventory management, maintenance of equipment and materials, including equipment repairs and calibration while maintaining and ensuring timely updates and data accuracy in Ciena Assets Tracking System (CATS).

In this role the successful candidate might be required to also purchase stockroom material and specialized equipment required for supporting Test Engineering NPI lab activities and manufacturing of Ciena products across various Ciena Labs and Contract Manufactures globally

Location:

This position is located at Ottawa main Campus

Responsibilities:

• Performs stockroom duties including receiving, equipment on boarding, put-away equipment, stock rotation, cycle counts 
• Maintain accurate inventory, assuring properly identified parts, consolidation of inventory in line with operational needs for building test stations and management of spare inventory
• Ensures that all required equipment is appropriately tagged, inventory and managed within Ciena Assets Tracking System (CATS). 
• Manage and process material and equipment shipments to and from Montreal location
• Supports equipment shipping/receiving as well as equipment on boarding at Contract Manufacture sites when required. 
• Supports and manage shipping and receiving of equipment between Ciena Test Engineering and R&D for NPI activities, including processing and updates in GEMS.
• Supports processing equipment for repairs and calibrations, including updating calibration certificates locally and supporting contract manufactures.
• Works closely with the Ciena logistics team to support processing of international and domestic shipments including B13, CERS documents and packing lists 
• Delivers shipment orders to end users.
• Manages and orders lab material and consumables for general test engineering consumptions, including getting quotes from vendor and processing them through Credit Card and Oracle order through JIRA.
• Follows all defined procedures as outlined by Best Practices, Health and Safety and work instructions. 
• Works effectively with a diverse cross-functional team.
• Communicates with manager of any customer issues or potential process problems

Qualifications for the Inventory Specialist include, but not limited to: 

• Warehouse experience
• Must be able to lift, push and pull 30-40 pounds consistently; may be required to lift 75 lbs

Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.

Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard.  Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.