Senior Manager – Facilities & Real Estate

Lead the delivery of workplace, facilities, and real estate solutions across Ciena’s Ottawa campus and broader Canadian portfolio. This role serves as the primary client-facing leader for Corporate Real Estate, Workplace Services, and associated operational programs, driving business alignment, workplace optimization, and service excellence. Success in this position requires strong stakeholder engagement, strategic decision-making, and the ability to influence outcomes across diverse functions and external partners.

How you will make an impact:

• Build and maintain trusted relationships with regional, campus, and country stakeholders through a consistent engagement model and serve as the primary point of contact for workplace and real estate matters.

• Drive alignment between local business requirements and global workplace objectives by translating client needs into actionable solutions and initiatives.

• Lead workplace, facilities, and real estate projects from requirements gathering through funding approval, execution, and stakeholder sign-off.

• Optimize space utilization by evaluating occupancy data, conducting workplace reviews, approving move requests, and resolving escalations.

• Partner with cross-functional teams including HR, IT, Finance, Security, and Risk Management to advance business priorities and workplace initiatives.

• Champion environmental health, safety, sustainability, and workplace compliance programs across the assigned portfolio.

• Influence service provider performance, operational planning, change initiatives, and workplace adoption strategies to enhance employee experience.

The must haves:

• Education: BSc, BA, MSc, MA, or a comparable credential in a relevant discipline.

• Experience: 12+ years of experience in corporate real estate, facilities management, workplace services, or related industry roles.

• Demonstrated ability to build and manage relationships with senior leaders, clients, partners, and cross-functional stakeholders.

• Strong leadership, consulting, communication, presentation, and team management capabilities.

• Knowledge of finance, budgeting, occupancy planning, and analytical approaches used to evaluate complex business issues.

• Comprehensive understanding of the corporate real estate lifecycle and expertise in multiple workplace or real estate disciplines.

• Ability to work on-site from Ciena’s Ottawa campus.

Nice to haves:

• Active membership in CoreNet Global.

• Completion of, or progress toward, the Master of Corporate Real Estate (MCR) designation.

• Experience working within a large global organization with regional and international stakeholders.

• Background managing outsourced facilities or real estate service providers.

• Experience leading workplace transformation or large-scale change management initiatives.

• Knowledge of industry workplace trends and innovative workplace solutions.

• Experience contributing to sustainability and environmental stewardship programs.

Pay Range: